For digital version, click here

April 2017

Magazine Articles

Outsource the sales force to an expert companyThe hardware channel is undergoing structural change but sales agents remain ahead of the game, according to AHJ reporter David Burton.
Green cleaning to protect the environmentIt seems more and more Australians are choosing cleaning products that are ecologically beneficial, as these products not only eliminate the use of toxic chemicals that are released back into the environment, but also have many health and safety benefits as well.
Retail focus: Dahlsens opens Wagga Wagga purpose built store One hundred per cent trade focused building materials supplier, and truss and frame manufacturer, Dahlsens, continues to strengthen its offer in regional New South Wales after moving its Wagga Wagga store into new premises late last year.

For digital version, click here

March 2017

Magazine Articles

Inquiry into non-conforming building productsA recent inquiry by the Senate Economics Committee, into non-conforming building products, noted a serious breakdown in the regulation and oversight of both non-conforming and non-compliant building products in the Australian building and construction industry.
Innovation, education and value grows electricalThe lighting industry has recently gone through significant change with the on-going transformation into LED. This is particularly evident with almost all lighting now sold in Australia being LED, according to Martec General Manager, Ken Dick.
Retail focus: Balhannah Mitre 10 wins national store award Balhannah Mitre 10 owners, Simon and Jodie Henderson, exude both pride and humility when it comes to discussing their family run business and their recent achievement of winning National Store of the Year – Large Format at the Independent Hardware Group conference National Awards.

For digital version, click here

February 2017

Magazine Articles

Exceptional service in a competitive marketAGM Fasteners first opened in July 2002, in a small rented warehouse in Geelong. The family owned business began with Tony Mohr being the sole director, while his wife Sonia managed the administration side of the business. Today the business has grown through its extensive offer and exceptional customer service.
Bigger homes, smaller gardens… The future of decking & flooring Residential buildings are getting bigger, gardens are shrinking, and apartments are burgeoning – but what do these trends mean for Australia’s decking and flooring industries? John Power reports.
Top quality products gain momentum Hardware consumers are choosing quality over quantity when it comes to industrial and trade tools, with many suppliers seeing a spike in sales for those products that are built to outlast its competitors rather than be a cheaper option for consumers.

For digital version, click here

January 2017

Magazine Articles

Award winning Donnybrook Hardware and Garden grows through change The year 2000 saw humble beginnings for Donnybrook Hardware and Garden after it opened as a small, family run Thrifty Link Hardware, situated across the road from the store’s current location.
The Independent Hardware Group emerges as the new force in hardware Mitre 10 CEO Mark Laidlaw has spent the past six years running the business since it was purchased by Metcash. Formerly General Manager Victoria for Metcash’s IGA Distribution operation, Mr Laidlaw intricately understands the supply chain model that works best for independents; no matter the channel they operate in.
Australian Made The Australian Hardware Journal recently interviewed four leading hardware group members for an inside look at what has been happening within the industry, and what growth and change is expected in the year to come.

For digital version, click here

December 2016

Magazine Articles

Former store manager buys 85 year old store Just four months ago, former general manager of Murphy’s Mitre 10, Gary Jenkins, left the Monbulk store he managed for over seven years and bought his own hardware store with his wife Sarah, in Melbourne’s far-east.
The Independent Hardware Group emerges as the new force in hardware Mitre 10 CEO Mark Laidlaw has spent the past six years running the business since it was purchased by Metcash. Formerly General Manager Victoria for Metcash’s IGA Distribution operation, Mr Laidlaw intricately understands the supply chain model that works best for independents; no matter the channel they operate in.
Industry Insights The Australian Hardware Journal recently interviewed four leading hardware group members for an inside look at what has been happening within the industry, and what growth and change is expected in the year to come.

For digital version, click here

November 2016

Magazine Articles

AIS award winner improves year on year Alltools Geelong Pty. Ltd. recently took out the AIS Shareholder of the Year Award, in the large format category; with part-owner Bevan Branson declaring the win as nothing short of a huge surprise.
Do Aussies trust keyless entry? With the flood of electronic, keyless entry security products being introduced onto the Australian market in recent years, the question remains; how quickly will the Australian consumer not only adopt keyless entry products, but also come to trust this new technology?
Building Products: Adaptability Helps Strong Sales in 2016 Many building products suppliers are reporting strong year-to-date sales, reports JOHN POWER. But take note: behind every success story is a healthy dose of adaptability and careful forward planning.

For digital version, click here

October 2016

Magazine Articles

United Tools Williamstown In 1964, a young mother of three, by the name of Clara Westhorpe, began what is now well-known as United Tools Williamstown. Just over 52 years on, the business is now run by her daughter, Carrie Stone, along-side daughter-in-law Jan Westhorpe, after Clara started it from scratch.
The changing dynamics of ‘brand loyalty’ A generation ago ‘brand loyalty’ was a simple concept based on satisfaction with specific tools, reports JOHN POWER. But in today’s rapidly changing cordless tool market, brand loyalty has a very different meaning…
Painting a picture of products, pressures and popularity According to CEOs, retailers and marketers, the paint category is constantly changing and adapting. This is particularly true in 2016, with significant moves toward sustainability, new trends and the closure of Masters fast approaching.

For digital version, click here

September 2016

Magazine Articles

Sapphire store – Mitre 10’s jewel in the crown As Mitre 10’s first Sapphire format store, G Gay & Co Mitre 10 Sebastopol not only has fourth generation family members managing the store, but has also become one of the most successful Mitre 10 stores in the group.
The art of association Fasteners have applications in just about every hardware department, but few retailers are adept at highlighting the obvious synergies between fasteners and other product categories. John Power discusses ways of displaying fasteners throughout your whole store.
Major makeovers planned for Aussie gardens Australians’ love affair with entertaining and the outdoors shows no signs of slowing, with 93 per cent of homeowners either making substantial updates or completely overhauling their backyards with landscaping projects, according to a recent 2016 Houzz Australia Landscape Trends survey.

For digital version, click here

August 2016

Magazine Articles

Brisbane Fasteners thrives under CSS group Brisbane Fasteners and Engineering Supplies Pty Ltd, joined CSS (Construction Supply Specialists) in 2004, after seeking to join a buying group full of like-minded business owners, as well as expand its showroom and deal with leading brands.
The old or the new? The choice between old and new materials for decking and flooring projects has never been more finely balanced.
JOHN POWER reports.
Market overview with Matt Haymes Speaking exclusively with AHJ, national sales manager for Haymes Paint, Matt Haymes, recently gave an overview of the Australian paint and accessories market.

For digital version, click here

July 2016

Magazine Articles

A time of growth for Inspirations Paint Chatswood Inspirations Paint Chatswood is one of the original stores in the group and has continued to grow and evolve after it was taken over by new owners in 2014.
Garden & outdoor living While the large gap between cheap and expensive hoses remains substantial, it seems that the premium market has continued to grow, particularly with several quality innovations recently launched onto the market.
Sales & merchandising As the hardware channel undergoes structural change it could be time to engage a sales agency, according to David Burton, who recently investigated how retailers should consider the use of third party sales agencies, particularly during such a tumultuous time in the industry.

For digital version, click here

June 2016

Magazine Articles

HBT tops 600 members during its 2016 National Conference With the Hardware & Building Traders (HBT) group topping 600 members this month, and growing by over 100 members in just 12 months, many in the industry are asking – how do they do it?
Total Tools Lonsdale doubles in size Originally establishing itself as an un-bannered independent hardware store, Total Tools Lonsdale, based in South Australia, joined the Total Tools group in 2001, after fi nding it was too diffi cult to make a profi t independently. Since joining Total Tools, the store now carries the largest professional tool range in the region.
Hand, power and trade tools grow through innovation and safety With the U.S. hand and power tools market set to grow by 4.8 per cent annually, to $13.1 billion in 2016, Freedoniagroup.com recently reported this is a turn around from declines in sales in America from 2006-2011 and will no doubt be a reflection of what can be expected on the Australian market in the months to come.

For digital version, click here

May 2016

Magazine Articles

Tradelink boasts new showroom in Bundaberg The new generation Tradelink Bundaberg branch is not only bigger than the previous store, but is also in a more prominent location than the former site. With 150 square metres of open plan showroom space, the centre provides the most comprehensive range of plumbing products with a level of customer service that is unprecedented, according to Branch Manager Damien Nunn.
Fasteners and advhesives Airco Fasteners recently confirmed that it has acquired the Otter Group, one of Australia’s largest suppliers of nails, screws and wire products. With the acquisition confirmed on April 27, Airco Fasteners has officially taken over the Otter Group business, which includes the Fastening, Interbath, and Intergarden divisions. Otter went into receivership in March and negotiations by Airco to buy the group began soon after.
Increased need for high tech security With a significant rise in break and enters in Australia, the increasing need for high quality security systems is evident. The Australian Bureau of Statistics recently reported that of the 8.9 million households in Australia, over 16 per cent experienced some sort of break-in to their home, garage, car or shed in the 12 months from 2014-2015. In this extensive report, Christine Bannister investigates current trends in the safety and security market.

For digital version, click here

April 2016

Magazine Articles

Seamless trade store wins HTHG Store of the Year As Home Timber & Hardware Group’s newly awarded 2015 National Store of the Year (over 1,000m2), Bretts Home Timber & Hardware is a family owned and operated business with a clear trade focus and a history dating back to 1912.
Cleaning category raises bar in innovation With no shortage of innovation in general hardware – particularly the cleaning category – there is an abundance of new products flooding the market which are set to raise the bar over the next 12 months.
New general manager set to grow Tradelink members Tradelink stores are popular today – not only for its choice of bathroom, kitchen, laundry products, but also the plumbing and tools that are available within the trade stores. With 211 stores located nationally and new general manager Alan Ball at the helm, Tradelink will no doubt catch the attention of its customers and its competitors over the coming months. Christine Bannister reports.
Pages from AHJ March 2016_flipbook
For digital version, click here

March 2016

Magazine Articles

Darwin Bolt Supplies builds flagship store Darwin Bolt Supplies completed the construction of its new 18,000 square metre store in June 2015, with the business now a flagship store.
The value of attending conferences With the conference season now in full swing, many retailers and suppliers have already been faced with the dilemma of finding the value in attending conferences over running their businesses. The enclosed report by Paint Place Group of Stores business development manager, Angie Bell, outlines the benefits of attending conferences over manning the business.
Hot potatoes: Non-compliance, negative gearing The building materials product category is feeling the heat from two different directions, writes JOHN POWER.
AHJ-Feb-2016-Cover
For digital version, click here

February 2016

Magazine Articles

A decade of growth for United Tools Bayswater Dominic Menei bought United Tools Bayswater just over 10 years ago and in this time he has moved, extended and grown his business extensively, with up to five new customers visiting the store every day.
Safely treated timber and decking offer peace of mind Australian builders are increasingly using treated framing as their preferred structural material and for many home owners, the low cost peace-of-mind from a 25 year termite warranty is one of the easiest building decisions to make. However, many builders remain unaware that despite its long-term protection against termite attack, Hyne Timber T2 Blue is also safe to handle and use.
Internet-Connected Power Tools and exciting prospects for 2016 It is just a matter of time before the internet sweeps into the world of power tools. JOHN POWER examines digital innovations, as well as some other exciting prospects, that will influence the power tool category in 2016 and in years to come.

For digital version, click here

January 2016

Magazine Articles

Convenience hardware store fights the big boxes Just over 24 years ago, Peter Leather opened Leather’s True Value Hardware, in Townsville, Queensland. In the early days the tiny store boomed, with the then BBC Hardware stores closing at one o’clock on a Saturday.
Australian Made quality, safety and service Australian manufacturers are now required to meet some of the highest quality and safety standards in the world. While this can be onerous and sometimes translates to slightly higher prices, buyers can purchase Australian Made products with confidence knowing they will be fit for their purpose and safe for use.
Hardware industry recognises the best The Hardware Association of SA recognised excellence within the industry at its Gala Awards Night, held at the Adelaide Entertainment Centre on Saturday November 7.

For digital version, click here

December 2015

Magazine Articles

Industry Insights As part of this special 130th anniversary edition, the Australian Hardware Journal conducted exclusive interviews with six industry leaders, who gave perspectives on their businesses currently and an insight into 2016.
Trade offer builds up 60 year old store Park Road Home Timber & Hardware has just celebrated its 60th birthday after starting off as a building depot in the 1950’s when it was established by former builder, Fred Waller and his two brothers.
Hardware industry recognises the best The Hardware Association of SA recognised excellence within the industry at its Gala Awards Night, held at the Adelaide Entertainment Centre on Saturday November 7.

For digital version, click here

November 2015

Magazine Articles

New home construction boasts digital security Recent advances in the safety and security category are nothing short of mind blowing, with an increasing demand for consumer convenience seeing more homes than ever installing digital locks. Australian Hardware Journal reporter, Christine Bannister, investigates the latest in digital security.
Total Tools Geelong wins Franchise Store of the Year Established just over five years ago, Total Tools Geelong recently won the prestigious Store of the Year Award at the Total Tools Supplier Conference in September.
Light up the steps and be safe Garden lights are usually a hit in summer as they are a fantastic way to light up an outdoor deck or garden when entertaining on those warm nights. However, have you ever thought of advising your customers to light up their outdoor steps, not only for looks, but for safety as well.

For digital version, click here

October 2015

Magazine Articles

Wynyard H Hardware triples sales with HBT An 80 year old Tasmanian hardware store has achieved a 300 per cent growth in sales, after joining HBT and completely refurbishing the store.
New tool innovations impress tradies Powerful batteries and advances in brushless applications are just some of the exciting innovations tradies can expect when shopping for trade tools over the next 12 months.
Total Tools Supplier Conference 2015 – Gold Coast The mateship that has developed between suppliers and Total Tools franchisees, was clearly evident at the recent Total Tools Supplier Conference 2015.

For digital version, click here

September 2015

Magazine Articles

Award winning family store Earlier this year Townsville Home Timber and Hardware, won the HTHG National Store of the Year (under 1000 square metres) award. However it took many decades of hard work and several site changes, in the lead up to winning the prestigious award.
Spring set to boost fasteners & building supplies The popularity of outdoor living spaces has made the decking market one of the most dynamic in the hardware industry, according to ITW Proline, who recently reported that this trend has given professional deck builders, tradies, and DIY’ers more options in terms of material and fastener choices.
EISENWARENMESSE – Hardware Fair Cologne on course for success EISENWARENMESSE – International Hardware Fair Cologne 2016 announced new conceptual moves, at the beginning of the year, including a changed schedule and premiere of the DIY Boulevard.

For digital version, click here

August 2015

Magazine Articles

New store for popular convenience hardware group After 25 years in the business, the award winning Sunlite Mitre 10 Group opened its fourth store, in Paddington’s Oxford Street, continuing the site’s 60 year hardware legacy.
Spring set to paint a colourful picture The paint category is set to boom this spring, with a wave of construction due to begin, dating back to the end of last year, according to Paint Place CEO, Mark Sutton.
Engineered wood products threaten timber sales Engineered timber and composite materials are often ‘out of sight, out of mind’ as far as hardware retailers are concerned, writes JOHN POWER. But this important sector could have a major impact on traditional hardware-based timber sales in the future.

For digital version, click here

July 2015

Magazine Articles

First time winners of HBT’s prestigious award As first time winners of HBT’s Store of the Year Award, The Midland Timber Co. owners, Dean Maringoni, Joe and Sallie Schorer, are extremely proud to have won such a prestigious award.
Heat up your winter sales The notion of winter as a ‘quiet time’ in retail hardware outlets has no rational justification, writes JOHN POWER. On the contrary, it should be one of the busiest times of the year for any handyman.
New global association for merchandisers Collaboration is the new theme behind a global association that will be available in Australia, according to AHJ reporter, David Burton.

For digital version, click here

June 2015

Magazine Articles

Bayswater Timber Mitre 10’s Award winning formula Bayswater Timber Mitre 10 was the recipient of the National Trade Store of the Year Award earlier this year, however, it isn’t the first time the store has won a prestigious award.
Laser levels: Level up your knowledge and help your customers Used in surveying and construction to determine and set elevation, the laser level industry continues to increase its popularity with Aussie tradies and retailers.
HBT tops over 500 members at the 2015 conference Melbourne turned on some beautiful autumn weather for the Hardware & Building Traders 2015 National Conference and the mood was upbeat and one of excitement as members celebrated exceptional growth in recent years.

For digital version, click here

May 2015

Magazine Articles

Dippers HTH ‘Store of the Year’ after just two years in business Dippers Home Timber and Hardware, based in Moree NSW, won Home Timber and Hardware National Store of the Year (over 1000 square metres), after its owners took over the business just two years ago.
Digital Keyless – The future for door security Digital keyless entry, stronger padlock security, sensible use of deadlocks and new window security requirements are all new trends currently emerging throughout the safety and security market.
Home Improvement Industry Market Report by Geoff Dart Geoff Dart, of DGC Advisory, has consulted to the home improvement and building industry in Australia and New Zealand for over 25 years, working with both publicly listed and privately owned enterprises.

For digital version, click here

April 2015

Magazine Articles

Strength after tragedy for Murphy’s Mitre 10 Although the sudden passing of Murphy’s Mitre 10 store owner, Paul Murphy rocked the Monbulk store to its core, the business has risen from this tragedy and gone on to win Mitre 10 Victorian Medium Store of the Year for the fifth year running..
Dynamic HTH Group conference themed ‘Our Customers. Our Success.’ Over three days in February, Mitre 10 announced retailer and supplier awards, detailed its forward vision and witnessed a record attendance of over 1400.
Bright future for sales and merchandising companies In-house sales team versus outsourced services, the choice is down to product suitability. By David Burton.

For digital version, click here

March 2015

Magazine Articles

Paint Place Wonthaggi takes on the big boys After working as painters for over 30 years, brothers David and Greg Fusinato and business partner, Rob Geyer, have established and grown their Paint Place Wonthaggi business substantially, while located just 300 metres from a major competitor.
Mitre 10 conference was Mighty Helpful for all Over three days in February, Mitre 10 announced retailer and supplier awards, detailed its forward vision and witnessed a record attendance of over 1400.
Replacement LED: Hardware Sees the Light It has taken a few years to pull off, but LED replacement bulbs and other stand-alone LED-based devices are now permanent fixtures in hardware lighting departments. JOHN POWER reports on current LED markets and future trends.
2014_Flipbook
For digital version, click here

February 2015

Magazine Articles

Give DIY sales a boost with branded displays Budget and premium ranges of power tools are notoriously awkward bedfellows. However, as JOHN POWER argues, coexisting DIY and professional ranges actually present opportunities for some canny upselling.
Queensland industrial retailer shines with HBT Allan Horrigan built his business from humble beginnings selling tools from the back of a small van, to the successful industrial store he runs today, through hard work and delivering on customer service.
Australian Made is Worth Promoting Following the Australia Day holiday a look at support for Australian made products is timely, according to AHJ reporter, David Burton.
2014_Flipbook
For digital version, click here

January 2015

Magazine Articles

Swadling’s big Sydney name grows strong Swadling’s Timber and Hardware has grown its business in an area populated with older style weatherboard homes and is well known for its heavy alterations and additions
Paint yourself some profit In the hardware and DIY markets, paint can be defined as an opportunity to sell to more customers by having the right range, with all the necessary accessories available.
Is your website the best it can be? US reporter Bob Vereen investigates why there are still too many retailers whose websites are not “working” for them and why their website isn’t the best it can be.
2014_Flipbook
For digital version, click here

December 2014

Magazine Articles

Tough ToolsSutton Tools is pleased to announce the Grand prize winner of a Toyota Hilux, valued at $60,990 is Eyre Trading SA
Hume & Iser Home Timber & Hardware extends into the futureThe team at Hume & Iser Home Timber & Hardware are about to enjoy their first Christmas in the extensively renovated store, which includes a new garden and outdoor living centre, as well as a new kitchen design and sales centre.
Review Preview – 2014-2015Our traditional end-of-year Review Preview feature, which appraises the year just gone and the immediate year ahead, is designed to be a mental pit stop – an audited reflection about the hardware sector’s highlights, lowlights and future directions.
Product Focus: Pico ReelBritain’s leading manufacturer of garden-watering equipment, Hozelock, has BIG news for small garden spaces. The sleek new PicoTM Reel is now available in Australia!
2014_Flipbook
For digital version, click here

November 2014

Magazine Articles

And the winner is………Total Tools Ballarat!This is not the first time Total Tools Ballarat has taken out a prestigious group award. Just last year, the store was awarded the Total Tools Rookie Franchise of the Year, which is presented to the best new Total Tools store that has traded in the group for under three years.
Product Selection – Many Happy (No) ReturnsProduct returns or exchanges are a time-wasting, expensive nuisance in the Safety & Security category. JOHN POWER speaks to leading industry figures about their strategies to improve customers’ product selection processes in hardware stores.
Glues & Sealants – Are You Stuck?With so many classes of glues and sealants on the market, how can retail staff respond to customer enquiries with confidence?
2014_Flipbook
For digital version, click here

October 2014

Magazine Articles

A winning trifecta for HTHOperating on the same site for over 25 years, Branxton Hardware took over the store in July 2004 and joined the Thrifty-Ling group soon after…
Innovation drives demandA recent US report found builders are demonstrating a greater willingness to try new brands…
Paint & Accessories: Ten of the Best New ReleasesA spate of original new products proves there is still space for creative thinkers in the Paint & Accessories category…
2014_Flipbook
For digital version, click here

September 2014

Magazine Articles

Fagg’s Mitre 10160 years in the making After completing a major refurbishment just three years ago, Fagg’s Mitre 10 …
Maximising ‘Impulse’ PurchasesThe Garden & Outdoor category provides plenty of intuitive opportunities for impulse purchases. However…
Bailey’s takes its planks and ladders to new heightsBailey has just introduced a new range of work stations, planks and ladders ensuring industrial, trade or DIY enthusiasts can enjoy an innovative new way of working at different heights…
2014_Flipbook
For digital version, click here

August 2014

Magazine Articles

Paint Place Success StoryUp until 12 months ago, Paint Place Eltham only ever traded as a Bristol store.
Painting an Online Picture for CustomersPaint retailers have embraced a range of online visualisation tools to help market their products.
Woodworkers applaud Arbortech’s unique sanderArbortech recently launched its innovative Contour Random Sander at the Maleny Wood Expo held in Perth WA…

For digital version, click here

July 2014

Magazine Articles

A hot summer approachesWeather forecasters are warning of below-average rainfall across wide parts of Australia towards the end of 2014.
National Trade Store of the YearAt the conclusion of HOME Timber & Hardware’s National Trade Conference…
No mess with retractable ratchetsTrio’s latest edition to its expansive family of products is its new Ezyas Quickloader range…
2014_Flipbook
For digital version, click here

June 2014

Magazine Articles

Managing the Transition to Brushless Power ToolsIn the last couple of years, ‘brushless’ cordless power tools have appeared quietly in hardware stores through- out Australia…
The ingredients of a winning storeHBT held its annual conference and expo at Jupiters on the Gold Coast in April and during proceedings, the traditional store of the year award …
Pryda delivers innovative system to slash build timesPryda is slashing new build times by launching an innovative flooring sys¬tem that is fully installed in an aver-age of just two to four hours, and is imme¬diately ready for walls and roof trusses.
2014_Flipbook
For digital version, click here

May 2014

Magazine Articles

MITRE 10 branding is workingRebranding their Myrtleford store to include the MITRE 10 branding has been a plus for Dahlsens
Fasteners: Our Duty of CareThe entire hardware industry has an ongoing challenge to ensure customers, regardless of experience, purchase the right fasteners for the right jobs.
No more battery changes or late night low battery chirps!New Quell Worry Free Smoke Alarms are specifically designed to offer a variety of new benefits …
2014_Flipbook
For digital version, click here

April 2014

Magazine Articles

Costco’s hardware offer will appeal to someCostco now has five warehouse stores open for business. It sells certain categories of hardware which is part of its broad-brush approach to retail.
Hardware Fair Points to Market OptimismThe recent International Hardware Fair Cologne (EISENWARENMESSE) 2014 was characterised by ‘realistic’ deals and businesslike efficiency
The INEX>FLOOR system: Validating your warranty with INEX>BONDChoosing UBIQ’s INEX>FLOOR for any construction project offers significant benefits.
2014_Flipbook
For digital version, click here

March 2014

Magazine Articles

New horizons aheadMichael Davis has built on his father’s foundation to expand a unique business.
Hardware Retailing: Benefits of a New Product The recent release of a new magnesium cement-based, multipurpose building product…
Rapid response to prevent eye damageAs chemicals in the eye can cause serious damage within 1-5 seconds, it is particularly….
Why Businesses Large and Small still need Traditional Marketing MethodsSo we are all aware of the rise of digital marketing and how it has opened up a range of more…
2014_Flipbook
For digital version, click here

Feb 2014

Magazine Articles

A local InstitutionThis local hardware store has moved with the times and local demographics.
DIY Equals ‘Deliver Increased Yields’!Many years ago I asked a trade-based power and hand tools specialist retailer why he didn’t chase more DIY sales…
Meshing with the bestTRIO has a brand new offer for 2014 – their HARDAZ mesh range. It carries one of the largest ranges available with products and merchandising solutions which will set new benchmarks.
2014_Flipbook
For digital version, click here

January 2014

Magazine Articles

Knowledge, service, & adviceLee Haskayne has owned, operated, and staffed PaintRight Lilydale, in Melbourne’s outer east, for over 17 years.
Options for Creating a ‘Store Within a Store’ The last few years have posed challenges for retailers of all shapes and sizes, so it should come as no surprise that…
Wood-fired delightsFor more than 60 years, Fontana Forni has been creating wood-fired oven products appreciated throughout the world.
2014_Flipbook
For digital version, click here

December 2013

Magazine Articles

Blueprint for successWith just 14 months of trading under its belt, Scone Home Timber and Hardware is already exceeding expectations within the Danks group.
Review 2013 Preview 2014The Retail Hardware sector’s massive product ranges – spanning discretionary and non-discretionary markets, in DIY and professional home improvement categories – have proven to be its post-GFC saviour. JOHN POWER reports.
Contemporary and stylish architectural solutionsWith over 90 years’ experience designing for the Australian market, Lane Security™ continues to bring contemporary designs that embody style to any home.
2014_Flipbook
For digital version, click here

November 2013

Magazine Articles

Biometrics is the KeyBiometric security devices, i.e. devices that involve the input of an individual’s personal physical characteristics – fingerprint, finger vein, iris, retina, palm, voice, facial features and more
Manufactured timber – new markets are maturingTraditional timber departments, particularly those attached to suburban hardware outlets, have to choose their product ranges carefully – after all, space is always at a premium
Total solutions every dayWith the promise of having every product solution for every trade professional, Total Tools Epping – that franchise’s Store of the Year and Most Improved Store in 2013
2014_Flipbook
For digital version, click here

October 2013

Magazine Articles

Brennan’s is a Dubbo institutionAustralian Hardware Journal made the trip to Dubbo with the express purpose of catching up with Michael Brennan, the man in charge of running a 4,000 square metre Mitre 10 store in the town.
When you need to pack heatWith summer fast approaching and the 2014 winter season closely trailing behind…
Paint merchandising has many shadesNo two retail paint operations are identical: they all do things slightly differently according to specific conditions, including location, client expertise, staff acumen, personal merchandising preferences, as well as marketing independence.
2014_Flipbook
For digital version, click here

September 2013

Magazine Articles

Success from doing the hard yardsA dramatic spate of events in the lives of Troy and Tarnya Branson culminated in their winning the SA Thrifty-Link Store of the Year 2012 award.
Where traditional mechanics meets quantum physicsOne of the most popular products in hardware is undoubtedly the cordless drill. In Australia and around the world cordless drills sell millions of units annually, and can represent up to 50% of all sales in the category.
LED Lighting: The Revolution is HereLED-based products will ultimately dominate all mainstream retail lighting channels, including Hardware.
2014_Flipbook
For digital version, click here

August 2013

Magazine Articles

Small town, big hardware storeThis is one of the factors behind the continuing success of the business. The town’s key supplier of tools and hardware is an award-winning store under the HBT banner.
Tech-smart baby monitoringThe monitoring device is a small colour and infrared camera housed in an attractive white shell.
‘New’ kitchen out of the boxDIY paint kits boasting revolutionary coating systems mean that bathroom and kitchen renovators need look no further than the paint store for affordable and easy makeovers.
2014_Flipbook
For digital version, click here

July 2013

Magazine Articles

Think National, Go LocalCombining the best of hardware and home improvement under one roof is the hallmark of Masters’ business model. Hardware Journal finds out how that concept translates in a local South Australian store
Free software for timber projectsWhether for an engineer, builder or house designer, Hyne Design is a powerful structural timber design software that…
Tips to increase energy efficiency this winterWhile new energy efficient homes are increasingly coming on the market, most people are still living in older style homes with low one to two star Energy Efficiency Ratings (EER)
2014_Flipbook
For digital version, click here

June 2013

Magazine Articles

Omni-channel tools specialistVEK Tools has, along with a few name changes, morphed from a single powered tools repair outfit, into a highly connected, web-savvy multi-store tools retailer
Oscillating multi-tools: Fad vs FunctionThere’s a new wave sweeping tool markets around the world, with multiple-function hand and power tools growing in number, quality, and versatility. Australian Hardware Journal investigates.
DIY securityIt’s hard to truly love a home if you don’t feel safe and secure within it. Home security products would typically be a leading category in most hardware retail operations..
2014_Flipbook
For digital version, click here

May 2013

Magazine Articles

Your brand is showingThere’s nothing outstanding about Total Tools Thebarton when you compare it to the other 35 stores in the franchise family, and that’s exactly the way owner Greg Heath likes it. Although the two-year old suburban store is Adelaide’s biggest professional tools retailer boasting more than 6,000 lines, spread across a massive floor space of 2000+ sqm.
Fasteners speeding aheadFasteners represent a fast-moving, high margin bread and butter line for many hardware retailers. A competitive supplier landscape ensures these products are also always technologically sound with plenty of service available.
Sharkskin keeps miners warmWorking in wet conditions amplifies the cold as water draws heat from the body many times faster than air. Combine this with wind and the chill factor can be unbearable. Constant exposure to moisture can be a major issue for skin problems and potential infection. One of the greatest avoidable risks in the workplace is exposure to cold and wet conditions. Underground mining is often cold, wet and windy, a recipe for potential problems. Problems that until now there have been few effective solutions.
2014_Flipbook
For digital version, click here

April 2013

Magazine Articles

The quiet achieversIt is easy to write off a store like Gingin Trading. Located in an agricultural town 92 kilometres north of Perth, it caters to a fairly remote population of about 4500 – what you would hardly call critical mass. The store owners, husband-and-wife team of Leonard and Moyra Choules, come across as laidback country folks, whose unaffected demeanours fit the mould of an early-retiring couple tending a store in a…
At your retail serviceMaintaining cost-effectiveness and a nimble response to the evolving demands of the marketplace are requisites for survival in any industry. In this regard, small to medium-sized businesses trying to secure a foothold in Australia’s $40 billion hardware industry are facing unprecedented challenges.
Maximise your wood fireNothing beats the winter blues better than a crackling fireplace where everyone can cosy up with mugs of hot chocolate. Of course, the experience can sometimes be marred by a smoky fireplace, which causes can be many, from a bad chimney design to inadequate air circulation. Enter SmartBurn, an award-winning invention that not only halves your smoke emissions, it produces up to 17 per cent more heat from your fire.
2014_Flipbook
For digital version, click here

March 2013

Magazine Articles

The power tools doctorIt’s been more than two years since the 2010-2011 Queensland floods left a trail of destruction that affected 70 towns and over 200,000 people. In its dreadful wake, more than three-quarters of the state had been declared a disaster zone, while many businesses suffered extensive damage or economic loss.
Cleaning windows with easeIf there’s one household chore that really irritates the typical homeowner, it’s cleaning windows. It seems as though you can spend hours spraying, wiping and scrubbing – only to look from a different angle and see yet more streaks and smudges.
The painting extras that retailers loveIncreasing numbers of DIY painting projects have pushed the paint sections of Australian hardware stores front and centre, or at least nearby. A new focus on accessories that can make painting faster and simple is helping retailers maximise
2014_Flipbook
For digital version, click here

Hardware Journal :February 2013

Magazine Articles

Growing Paints2013 is a special year for Moorabbin Paint Spot. Besides marking the 40th anniversary of the store’s life, it was 25 years ago that the current leadership had taken over the business. It holds particular significance for the store’s owners, Barry and Ken Morgan, siblings who became enterprise partners when they bought over the business from their late father, John Morgan…
App for surplus building materials Launched November last year is a new app that is set to revolutionise the way in which Australian renovators and tradespeople purchase, sell and dispose of unwanted building materials that are often thrown out as rubbish.
Brushless goes bestRemember when LPs lost favour to CDs? Or when even the inner workings of car engines became more computer technology than old-school mechanics? That same analogue to digital revolution is now underway with power tools and some manufacturers are investing heavily in the hope of making it a permanent change.
2014_Flipbook
For digital version, click here

January 2013

Magazine Articles

Bigger and BetterMany conclusions have been drawn from Metcash’s majority acquisition of Mitre 10, since the conglomerate that owns such household names as IGA, Autobarn, Cellarbrations and The Bottle-O, extended its tentacles into the hardware business.
Paint with feelingMore and more, professional and DIY decorators are being inspired by the myriad of opportunities provided by textured paint.
Danks conferenceThe countdown clock has started again, as the Australian hardware industry prepares itself for one of the biggest trade shows on the calendar.
2014_Flipbook
For digital version, click here

December 2012

Magazine Articles

Fundamentals will matter in 20132012 was a tough year, but as the following pages reveal, leading companies see light at the end of the tunnel, reports John Power.
Totally competitivehen Matthew Mcnamara heard the news in 1999 that the cattle market in Dandenong would be shifting its operations to Pakenham, a satellite suburb in Melbourne located on the fringe of the West Gippsland region of Victoria, the enterprising young man immediately seized on the opportunity.
2014_Flipbook
For digital version, click here

November 2012

Magazine Articles

CCTV – can hardware do better?Prestige electronic and digital door entry devices and CCTV surveillance equipment are sadly underrepresented on hardware retail shelves, with locksmiths and security specialists winning market dominance. JOHN POWER asks: What can hardware retailers do to gain more of this top-end market?
Hardware Association of Victoria (HAV) awardsStaged at Leonda by the Yarra in Hawthorn with spectacular views of the river, this year’s annual HAV awards was celebrated in 007 Bond fashion. The gala attracted a crowd comprising all aspects of industry from hardware stores and hardware suppliers with key industry participants.
The art of survivalMoorooduc Timber builds its solid reputation the long, hard way.
2014_Flipbook
For digital version, click here

October 2012

Magazine Articles

United colours of 2013Natural palettes are set to be the order of the day in 2013. Australian paint suppliers and retailers share their tips for colour trends in the new year.
Adelaide’s best bathroomsThe Adelaide Plumbing and Building Centre, just outside the central business district, promises its trade and retail customers prestige bathroom and kitchen products, along with expertise in both plumbing and design.
2014_Flipbook
For digital version, click here

September 2012

Magazine Articles

The e-garden revolutionThink technology is just for the living room? Gadget developers and programmers are also looking at new ways to make gardening easier and more productive.
Tait joins DanksWhat happens when a respected, long-established, trade-focused hardware store is acquired by Danks? In the case of Tait Home Timber and Hardware, great things.
Independent hardware conferenceFor 24 years, hundreds of hardware retailers from the eastern half of the United States have been attending a unique conference organised by a Florida retailer.
2014_Flipbook
For digital version, click here

August 2012

Magazine Articles

Travelling northStarting from a backyard shed just eight years ago, Darwin’s Trade Building Supplies has grown to be a stand-out, trade-focused hardware retailer in its own right.
Bunnings Mentone is openThe largest warehouse in Victoria is now open for business. The Hardware Journal was invited to see some of the best elements this store has to offer.
Mitre 10 in Tatura A fully refurbished Viberts Mitre 10 in Tatura (VIC) recently held its grand opening.
2014_Flipbook
For digital version, click here

July 2012

Magazine Articles

Pink’s store revisitedWith 150 years of family history behind it, Pink’s Hardware in Clare, South Australia, is maintaining a strong trade, even as the national economy looks to falter
Merchandising strategyThe recent Bunnings expo in Melbourne was significant in the number of highly presentable stands across the 190 participating suppliers. It seems obvious that an enormous amount of effort and thought went into creating the best possible display.
Listening to the futureDanks wants to become famous for hard-core hardware. Getting there, according to Mark Burrowes, starts with listening to customers and store owners.
2014_Flipbook
For digital version, click here

June 2012

Magazine Articles

An able web apprenticeMasters has put considerable resources into its online e-commerce site. This shows up in its navigation and product detail pages, but less so in some of the general design elements.
Up close and personalState governments have been putting the squeeze on large-scale infrastructure projects recently but Fred Hall of DBF Tools says longer term forecasts remain strong
Aussie made goodAs a home-grown, fourth generation family company Sutton Tools is a true blue success story. But that hasn’t stopped it building a vital, export-driven business, competing successfully with the best in the world – and winning.
2014_Flipbook
For digital version, click here

May 2012

Magazine Articles

CSS – friends indeedIt’s not just in retail hardware that pressure from larger companies is being felt. Construction suppliers have come under similar stress.
Can’t keep a good store downThe down swing in Western Australia’s housing and construction markets isn’t stopping Mandurah’s Midstream Hardware. The trade-focused business is pushing ahead.
The new kid in townIt’s only been two years, but Einhell Australia has been making a major impact on the hardware industry.
2014_Flipbook
For digital version, click here

April 2012

Magazine Articles

New growth visionDanks unveiled its growth strategy at its Major Supplier function. It was a well-executed, professional event where key messages were communicated.
Oldfields resurgenceNewly appointed managing director Chris Giles says there are a number of positive indicators for the brand including a new deal with Masters
Mitre 10 in ChurchillMitre 10 has launched a dedicated outlet in the small town of Churchill, in north-western Victoria. The new store combines with a Supa IGA supermarket to give the local population of around 4500 their own specialist hardware retailer.
2014_Flipbook
For digital version, click here

February and March 2012

Magazine Articles

Bunnings $1.5b planThe opening of Bunnings 200th warehouse store at Greenacre (NSW) exemplifies what it does best. It was a mixture of celebrating local communities and their heroes, raising money and strong corporate messaging with a large turnout of staff. The Bunnings story was played out in a positive way, at every level.
Happy to be H HardwareThe big news in Clare, South Australia, is that Sanders H Hardware has taken the next step in its future.
Going to the next levelA move from Thrifty Link to Home Hardware has helped boost trade for this small store on South Australia’s Eyre Peninsula. But even bigger changes may soon be on the way.
Cologne RevivalThe organisers of the Cologne International Hardware Show have done well to adapt to a new business environment, post-GFC. But have they gone far enough?
2014_Flipbook
For digital version, click here

January 2012

Newsletter Articles

Countertop innovationThe votes are in and Hardware Journal’s panel of retailers has awarded Rust-Oleum® Countertop Transformations the Product of the Year

Magazine Articles

Total Tools in New ZealandThe most recent Total Tools conference was held in the land of the long white cloud. It set the scene where genuine connections were made between retailers and suppliers.
Apex: top of the gameDespite the GFC and a general contraction in hardware sales over the past three years, the Apex Tool Group continues to thrive.
Regional expertsMuch of Dahlsens’ success comes from its regional operations. Established three years ago, the Albury operation is proving to be a winning expansion.
Fagg’s Mitre 10 wins againThe multi-million dollar investment in the Fagg’s Mitre 10 business has earned it another well-deserved accolade.
2014_Flipbook
For digital version, click here

December 2011

Newsletter Articles

A life in hardwareBehind the jocularity of Rod Evins is a smart and savvy business person. Betty Tanddo discovers more about the man behind the smile.
Birthday celebration at Mitre 10The David O. Jones Mitre 10 store has been part of group for almost 30 years. The Stawell community helped celebrate its recent milestone.

Magazine Articles

China in transitionThe China International Hardware Show is further evidence that China has moved on from being the world’s factory to becoming the world’s market. Ray Quek attended the event.
HAV industry awardsThe hardware industry in Victoria celebrated the best operators it has and acknowledged their achievements during 2011
From here to eternityThere aren’t too many independent Australian building supplies outfits servicing clients as far as 3,000 kilometres from their home base. Even more remarkable is a client roster of some 1,500-odd accounts that spans the state of Western Australia being built purely by word of mouth. Mark Daffey reports.
2014_Flipbook
For digital version, click here

November 2011

Newsletter Articles

Danks Buys TaitJohn Danks & Son has agreed to acquire the business and assets of Tait Timber and Hardware in Victoria. Completion of the acquisition will occur once contract conditions are met.
Mega Bites in NZMitre 10 New Zealand goes from strength to strength as it opens five new Mitre 10 Mega stores before Christmas. Four stores, range in size from 5000m2 to 10,500m2, were set open in consecutive weeks, starting with Masterton on October 14.
Bunnings Still BoomingDespite Wesfarmers boss Richard Goyder conceding that sales dropped in the Bunnings outlets closest to the Braybrook Masters store since the new competitor opened on September 1, Bunnings’ latest quarterly figures suggest that all’s well elsewhere.
United They StandUnited Tools brought their members and key suppliers together for their Annual National Conference in early September. New United Tools CEO, Stuart Clark, said the event was a great success, with over 140 people attending.

Magazine Articles

How Secure is Your Identity?Crime Stoppers and the attorney-general’s office both say that identity theft is one of the fastest growing crimes, but steps can be taken to avoid it.
The hard factsThere’s more to concrete than meets the eye. And if you’re selling it, it pays to know as much as possible about it.
Swimming against the tideGlobalisation has forced many Australian manufacturers offshore in order to remain competitive. Not all have succumbed, however. Mark Daffey reports.
Living historyThe past, present and future were acknowledged at the Hardware Journal’s event to commemorate its 125th year.
Change MerchantsFagg’s started trading from a timber yard in 1854 before opening their first hardware store in South Geelong the following decade. The business is the eighth oldest family business in Australia, serving a large part of the expanding Geelong region. And it keeps on growing. Mark Daffey reports.
2014_Flipbook
For digital version, click here

October 2011

Magazine Articles

A new face for big box retailingAt the launch of Masters’ new store in Braybrook, Victoria, Betty Tanddo spoke with Melinda Smith, the company’s chief operating officer
Naming RightsWith thousands of paint colours to choose from – many of them similar to each other – could the colour’s name influence how well it sells? Mark Daffey reports.
A Sense of BelongingMen’s Sheds aim to improve the health and wellbeing of members by providing a safe and friendly environment where men feel that they belong while they work on meaningful projects. However, they can also represent business opportunities.
2014_Flipbook
For digital version, click here

September 2011

Newsletter Articles

Masters Opens First Store in BraybrookAfter a two year wait, Masters opened the first of a planned 150 stores in Braybrook on September 1. Media personnel, including the Australian Hardware Journal, were treated to a sneak preview two days earlier, with a tradies day squeezed in prior to the official launch.
Mark Burrowes Returns at DanksMark Burrowes, the former Mitre 10 CEO, is Danks’ new boss. Burrowes has taken on the role of General Manager – Home, Timber and Hardware Group and will report directly to Masters CEO Don Stallings. Burrowes will also join the Woolworths Executive Leadership Team.
Dahlsens Buys Midcoast TimberMidcoast Timber Centres in New South Wales became part of the Dahlsens Group on July 1. Midcoast Timber Centres has been trading for 25 years and operates out of six stores in Kirrawee, Kogarah, Northmead, Meadowbank, Tuggerah and Gosford. There is also a warehouse in Smithfield.

Magazine Articles

Anchors AwayIn the 1990s, BRW magazine twice rated Macsim Fastenings as one of Australia’s fastest growing private companies. And because of the forward thinking mindset of its Managing Director, Fraser Mackay-Sim, that growth rate hasn’t slowed.
Garden Care Made EasyUnfortunately, hardware retailers could often do with some improvement when it comes to looking after their green life category. Graham Smith offers a few helpful tips.
Garden Care Made EasyUnfortunately, hardware retailers could often do with some improvement when it comes to looking after their green life category. Graham Smith offers a few helpful tips.
2014_Flipbook
For digital version, click here

August 2011

Newsletter Articles

Bianco’s Business ClosureSouth Australia’s Bianco construction group was placed into receivership in early July under heavy debts totalling $60 million. Administrators Ferrier Hodgson later announced that Bianco Structural Steel would be closed, with 50 staff made redundant. The closure announcement came on the same day that advertisements appeared for Bianco Construction claiming the company had more than $3 million in EBIT, “extensive stockholding” and a number of leased premises.
Masters BlueprintVictoria’s Supreme Court has refused Mitre 10’s request for a trading injunction against the Masters home improvement chain in a move that would have obstructed its incoming rival’s store rollout.
Compensation ClaimThree insulation batts manufacturers – CSR (Bradford), Fletcher Insulation (Pink Batts) and Knauf – are seeking $50 million in compensation from the Australian government after the sudden withdrawal of the home insulation scheme last year, according to a report in the Australian Financial Review.

Magazine Articles

Painting a Brighter OutlookIn recent years Wattyl, the nation’s number two paint manufacturer, has been dealt some tough blows for which it can largely blame itself. But Managing Director, Tony Dragicevich, is intent on focusing on what it’s good at instead of dwelling on past failures, reports Mark Daffey.
Inside OutWith spring approaching, we offer some of the latest inspirations and trends in decorative wood care – for both indoors and outside the home.
Access All AreasWe canvassed six different suppliers to the door and window hardware category and asked them a series of questions designed to find out what’s new and what consumers want.
2014_Flipbook
For digital version, click here

July 2011

Newsletter Articles

Burnie BattleThe northern Tasmanian coastal town of Burnie has been the site of some corporate to-ing and fro-ing in recent months.
Metcash ResultsFull year revenues and profits increased at Metcash, with Mitre 10 contributing $797.6 million in revenues and an EBITA of $20.7 million, or 2.6% of sales.
Electrical Warning SignsQueensland retailers and wholesalers will soon be required to display a ‘Don’t DIY’ sign for the sale of non plug-in electrical equipment.

Magazine Articles

Access All AreasChanges made to the Building Code of Australia on May 1 allow for greater accessibility for persons with a disability.
Collaborate. Innovate. InspireKBIS attracted top kitchen brands, bath manufacturers, and cabinetry and surfaces companies to its 2011 show in Las Vegas.
Made in ChinaThe growing popularity of gardening in China presents new business opportunities for those hoping to tap into a potential billion-strong market.
Fashion Meets FunctionThe landscape for personal protection equipment appears to be slowly changing, with closer links now being drawn between fashion trends and safety.
2014_Flipbook
For digital version, click here

June 2011

Newsletter Articles

Paint Levy Trial ApprovedThe Australian Competition and Consumer Commission (ACCC) has allowed the Australian Paint Manufacturers Federation (APMF) to conduct a 12-month waste paint collection trial in Victoria.
Mitre 10 Comes to TownMitre 10 has further expanded its national network with the addition of stores in Arndell Park (NSW), Mooroopna (Vic) and Whyalla (SA).
Woolies Bids BigThe Lake Macquarie Reporter, based in Newcastle, New South Wales, filed a story on May 23 stating Woolworths had bid $20 million for a prime development site at Windale, trumping an offer from Bunnings by $6 million.
CIHS ShowcaseCIHS 2011 will be staged from September 21-23 at the Shanghai New International Expo Centre (SNIEC) in China. According to the organisers, CIHS 2011 is already 80% sold out.
THS Buyer IncentivesAs an incentive to visit THS, subsidies on accommodation expenses of up to NTD15,000 (US$519) are available for qualified buyers.

Magazine Articles

Cut to the ChaseSince his appointment as Pacific Managing Director at Saint-Gobain in April 2010, Steven Chaur has been busy installing a new company mindset that draws heavily from his background in the fast-paced grocery industry.
Dry ArgumentAn innovative website can help users water their gardens more efficiently according to the type of vegetation and the area they live in, reports Geoff Connellan.
Total ControlHargistics offers suppliers the benefits of warehousing without relinquishing control over pricing and product range selection, reports Chris Tackenberg.
Bigger and BetterEverything just seems to be getting bigger at HBT. Member numbers are at an all-time high (330) and suppliers who have signed on as HBT supporters have jumped (over 270). The same trend applied at HBT‘s recent National Conference, held at the Melbourne Convention & Exhibition Centre from May 4-6.
2014_Flipbook
For digital version, click here

May 2011

Newsletter Articles

Woolworths Opts for ‘Masters’In a move that probably comes as little surprise to those in the industry, Woolworths and Lowe’s have announced ‘Masters’ as the brand name for their entry into the Australian home improvement sector.
HAV Golf DayThe Hardware Association of Victoria (HAV) staged its annual Corporate Golf Day at The Yarra Yarra Golf Club on April 18. HAV members, hardware suppliers and key industry participants enjoyed a gloriously sunny day of Ambrose play on one of Melbourne’s finest sand belt golf courses.
HANSW Joins NRAIn April, the Hardware Association of New South Wales (HANSW) reclaimed its identity as an independent and autonomous industry association. The formation of the HANSW followed the winding up of the same organisation in 2001 under an agreement reached with the Australian Retailers Association.

Magazine Articles

From the Kitchen to the CounterErrol and Zea Mymin mixed their original batch of Timbermate Woodfiller using an old Mixmaster in the family kitchen. Today, Timbermate products are exported to 15 countries around the world.
New Twists in the TaleTraditional style wood screws (requiring pre-drill for shank and thread) and self-tapping screws (requiring pre-drill for thread) require more work to install. For that reason, they are being overlooked, with consumers preferring easier self-drilling varieties such as chipboard, hinge/long threads, type 17 and needlepoint screws.
Board MeetingGrowth in developed and emerging markets is driving production and consumption for plywood and OSB, according to a recent analyst’s report.
William (Bill) Henry Sutton Bill Sutton started his working career as an Engineering Cadet with General Motors Holden at Fishermans Bend after leaving secondary School in 1952. During his cadetship Bill attended RMIT to study for an Engineering Diploma.
2014_Flipbook
For digital version, click here

April 2011

Newsletter Articles

Bunnings Ousts WattylBunnings has completed an eight-month range review of interior and exterior paint, woodcare, metal, pavement and spray paint that formed part of ongoing range review work undertaken across all product categories to, according to Bunnings, ensure that it “continues to deliver the best offer to customers”.
Fletcher Secures CraneAt the time of going to press, Fletcher Building had acquired more than 90 per cent of takeover target, Crane Group, saying it would move to compulsorily acquire the remaining shares. Fletcher CEO Jonathan Ling said the deal was “a game changer, like Laminex was in 2002″.
New Mitre 10 StoresMitre has expanded its network of more than 420 stores with new outlets in Mooroopna (Victoria), Blacktown (NSW) and Whyalla (SA). The Mooroopna and Whyalla stores operated under the Home Hardware and Timber banner, and Mitre 10 CEO Mark Laidlaw said their conversion is testament to the strength of Mitre 10’s business model.

Magazine Articles

What’s Cooking in K&B?Members of the National Kitchen & Bath Association (NKBA) participated in a survey to reveal design trends in the North American marketplace for 2011, many of which could crossover into the Australian market.
Home ImprovementsReed Gift Fairs showcased new season trends for homes, connecting thousands of buyers with more than 720 local and national wholesalers during its recent Sydney event.
Speed to MarketTalk to any retailer or supplier and they’ll tell you that the importance of speed to market can be paramount to the success or failure of any sales strategy.
125th Anniversary – Big and agile, the paradox of retail store sizeSize has become a central consideration for retailers in the Australian hardware market — size in several senses: the size of each retail outlet, the size of the overall network of outlets, and the total size of individual enterprises.
The Only Way is UpIn a world where independent hardware retailers are increasingly exiting the market, buying group HBT’s member numbers are growing. Group Manager, Tim Starkey, explains.
2014_Flipbook
For digital version, click here

March 2011

Newsletter Articles

Woolworths’ Recruiting DriveAs the photographs on this page confirm, the new Woolworths-Lowe’s home improvement concept known as Project Oxygen has begun recruiting store employees.
Cam DoMitre 10 has launched a major ad campaign featuring TV handyman, Scott Cam, after awarding Creative Oasis its creative account.
Bunnings PositiveBunnings’ latest results were once again in positive territory. Total sales for the second quarter of $2 billion were up 4.8% against the previous corresponding period. Total store sales for the second quarter grew 4.7%, while store-on-store growth was 2.4%.

Magazine Articles

Changing HabitsThe past five years have seen significant and continuing change in the way paint and decorative coatings are being sold and utilised across the market place, reports Jeff Pura.
High Water MarkThe recent floods in Queensland and Victoria will result in above average demand for particular building materials in some areas, reports Laura Luvara.
Corporate ResponsibilityThe Australian Packaging Covenant commenced immediately following the expiry of the National Packaging Covenant on June 30 last year. But what does that mean, and how does it affect hardware retailers and suppliers?
125th Anniversary Management strategies can seem like something only executives with ‘chief’ at the front of their title need to think about. In fact, strategy is something every employee needs to be a part of.
2014_Flipbook
For digital version, click here

February 2011

Newsletter Articles

Fletcher’s Board NodCrane Group’s board has recommended shareholders to accept a sweetened bid from Fletcher Building for the ASX-listed group.
K&D Acquires BrewsterK&D has acquired Brewster, the Tasmanian building supplies business, in a deal worth $7.8 million.
Woolworths’ Bunnings ComplaintWoolworths chief Michael Luscombe confirmed that his company has lodged a complaint with the Australian Competition and Consumer Commission over Bunnings’ conduct.

Magazine Articles

Good WoodTimber merchants have thus far been reluctant to apply for Chain of Custody certification. They may soon have no choice.
Ordering for the Mother LoadWith Mother’s Day approaching and women said to be driving sales in hardware stores across the country, AHJ looks at female-friendly tool offerings.
Choose WiselyChoosing the right tool for the job sounds simple, but is it? Charlotte Bull reports.
2014_Flipbook
For digital version, click here

January 2011

Newsletter Articles

Danks Buys Magnet Mart and Flatman’sDanks has taken a further step in the expansion of its business in the retail market with the acquisition of the Magnet Mart business and Flatman’s Timber & Hardware.
New Mitre 10 StoresMitre 10 has expanded its national network of more than 420 stores after the conversion of a Thrifty Link store in Inglewood, Victoria, and the addition of Hastings Co-op in Wauchope, NSW.
Fletcher’s Crane BidNew Zealand-based Fletcher Building lodged a surprise $740 million hostile takeover offer for building supplies company, Crane Group, on December 15.

Magazine Articles

Sustainable Painting PracticesKey industry groups have been working together in an effort to improve the environmental credentials of the painting business.
Face Up to the FutureSocial media is an opportunity to relate to customers and make your store stand out, reports Bob Vereen.
Total Tools Conference & Supplier Showcase 2010 Leading trade and industrial tool retailer, Total Tools, held its annual Conference & Supplier Showcase at the Hyatt Regency Coolum on Queensland’s Sunshine Coast in early December.
HAV Awards Night 2010More than 200 people from Victoria’s hardware industry attended the annual HAV Awards Night at Powerhouse Function Centre on November 25.
HASA 2010 Gala Awards NightOver two hundred retailers, suppliers and committee members celebrated the HASA 2010 Gala Awards Night at the Adelaide Convention Centre on November 13.
HAQ Hardware Industry Awards 2010On October 23rd, HAQ members gathered for the annual Hardware Industry Awards Gala Dinner, held at the Southbank Rydges Hotel.
2014_Flipbook
For digital version, click here

December 2010

Newsletter Articles

China International Hardware ShowJudging from the strong turnout at this year’s China International Hardware Show (CIHS), the gloom of the global slump now seems to be nothing more than history as the hardware industry in Asia rebounded remarkably fast.
Danks’ New Distribution Centre To support its expansion and the ongoing drive to improve service to its members, Danks has announced the relocation of its Victorian distribution centres to a new state-of-the-art facility that will commence operations from March 2012.
Safety ShowcaseIn the midst of uncertainty surrounding workplace safety laws, there was standing room only in the free workshops at The Safety Show in late October. Large crowds attended information sessions held by Safe Work Australia and law firm Norton Rose on harmonisation of the occupational health and safety laws. Among the key messages from the Safe Work Australia session was that the Model Work Health and Safety Act extends protections to all types of workers, not just employees.

Magazine Articles

Retailer of the YearThe 2010 AHJ Retailer of the Year, offered in conjunction with Hills Industries, is Hume & Iser Home Timber and Hardware Bendigo.
Product of the YearThe 2010 AHJ Product of the Year was profiled in our November issue and was chosen because it is truly innovative. It is SENCO’s Fusion technology.
Young Retailer of the YearOur Young Retailer of the Year award, sponsored by HB Fuller, must be aged under 30, work full-time and be considered to be someone with a bright future in hardware. This year, the winner is Tom Graham.
Review PreviewOReview of 2010
2014_Flipbook
For digital version, click here

November 2010

Newsletter Articles

Bunnings’ 18 New StoresBunnings will increase its investment in NSW by more than $600 million in establishing 18 new stores over the next three years. Twelve sites have been secured in locations that include Alexandria, Castle Hill, West Gosford and Tamworth. Bunnings is also planning to open trade centres at St Peters and Cromer.
Crane Buys HudsonPlumbing supplier Crane Group Ltd, which includes 220 Tradelink stores around Australia in its portfolio, acquired full ownership of Hudson Building Supplies Pty Ltd for $31.5 million on November 1.
Metcash Distribution CentreMetcash will be moving into a new 82,015-square-metre warehouse and office facility at Bungarribee Industrial Estate in Western Sydney.

Magazine Articles

Fire SaleMetcash will be moving into a new 82,015-square-metre warehouse and office facility at Bungarribee Industrial Estate in Western Sydney.
Accessible SolutionsChoosing a door lock was once limited by whatever happened to be available. Today, with lock design and functionality varying widely, it’s important to choose the right lock for the purpose, reports Nick Penny.
Drilled to PerfectionFor over ninety years, Sutton Tools has been synonymous with the design and manufacture of high-specification cutting tools, most of which are still made in its factory workshops in Victoria.
2014_Flipbook
For digital version, click here

October 2010

Newsletter Articles

Building a Brighter FutureThe hardware industry has undergone several metamorphoses over the past century, but perhaps never to the extent that we are currently experiencing. Natbuild CEO Frank Cordi gazes into his crystal ball to outline his vision for the future.
Hardy CompetitorsHardware stores have weathered the economic storm better than the Big Box home centres, according to a NRHA survey.

Magazine Articles

Sizzling Sales InsightSummer is almost here and blokes around the country are thinking about sizzling a steak or slipping a prawn on the barbie. As a retailer, that means they might be coming through your door, so it pays to find out what they’re likely to be looking for.
Touchy FeelyMove over whites, neutrals and greys! The forecast for wall fashion is that consumers will be painting using bold splashes of colour and exciting textures.
Scrub the DecksHome owners around Australia will be thinking about preparing their decking areas for summer. We asked Cabot’s Brand Manager, Natalie van den Akker, about the steps they should take.
2014_Flipbook
For digital version, click here

September 2010

Newsletter Articles

Mitre 10’s ‘Evolution’In late July, senior Mitre 10 personnel – some of them former Metcash executives – invited major suppliers to the Marriott Hotel on the Gold Coast so they could update them on their strategic direction over the coming months and years.
Home ComfortA recent Roy Morgan Retail Satisfaction Report made interesting reading, with Home Timber & Hardware topping the poll in the hardware category.
Apex Tools LaunchUS tool manufacturers Danaher Tool Group and Cooper Tools have launched joint tool venture Apex Tool Group. The deal was announced earlier this year, and was finalised on July 4, 2010. The new company offers more than 30 leading brands to industrial, commercial and DIY customers.

Magazine Articles

Shades of EnvyWith summer approaching, AHJ asked two of Australia’s biggest shade cloth suppliers what’s new.
Legislation ChangesModel provisions are expected to be adopted throughout Australia as the Work Health and Safety Act from January 1 next year, report Michael Tooma and Alena Titterton.
Praise for the Middle ManIn the April 2010 issue of Australian Hardware Journal, we looked at how sales agents form an integral part of the hardware industry. This time, we cover the same topic, but from a supplier’s perspective.
2014_Flipbook
For digital version, click here

August 2010

Newsletter Articles

Dulux DemergerDuluxGroup listed on the Australian Stock Exchange on July 12, completing its long awaited demerger from Orica. Shares traded on a deferred settlement basis, with normal trading commencing on July 22. The shares finished the day trading at $2.54, valuing the company at $915 million after 99% of shareholder votes were cast in favour of the split.
Woolworths Ipswich StoreWoolworths and its US joint partner, Lowe’s, announced Ipswich in Queensland as their latest site location in their impending battle to wrestle market share from its hardware rivals. The announcement was made on June 23, with construction to start in August or September in the hope that it will be ready for opening during the second half of 2011.
New Home MembersFour independent retailers have recently moved their business across to the Home Timber and Hardware group.

Magazine Articles

The Spring Paint SaleThere’s more than one way to improve your profits from paint sales, reports Peter Cox. As we come into spring the weather becomes warmer, flowers blossom, customers come out of their winter hibernation and paint retailers discount paint. When you discount paint, you should increase sales. Unfortunately, you will probably not increase profits. Why? Because you will not sell enough paint to generate the same gross profit that you were making before the price cut.
Top DeckTimber decking areas can add value to a home, but it’s important to choose the right fixings, reports Des Ebejer
Something’s a MessIn major cities across the country, bigger houses are being built on blocks that are shrinking. One problem that has remained constant, however, is where to store all the ‘stuff’ that we accumulate. Often, it’s the garage that’s given the job, so AHJ canvassed five companies about their garage storage solutions.
2014_Flipbook
For digital version, click here

July 2010

Newsletter Articles

Sutton’s HOF InducteesThe Victorian Government, in partnership with the Victorian Industry Manufacturing Council, inducted Bill and Jim Sutton into the Victorian Manufacturing Hall of Fame Honour Roll for their outstanding contributions to sustained manufacturing excellence in Victoria at the annual industry gala dinner held on June 2 at Melbourne’s Crown Casino.
UMCOS SA RelocatesLong established South Australian hardware supplier UMCOS has recently moved to new and larger premises at Regency Park in South Australia.
Vive Las VegasAs you’d expect from an event that was held in Las Vegas, the National Hardware Show in May was larger than life.

Magazine Articles

Homes of the StarsNew homes (and renovations) across Australia will be required to meet six-star energy efficiency standards under national regulations being introduced this year. But Australia’s largest building industry body, the Housing Industry Association, has raised the question: will the cost outweigh the benefits?
All’s WELSGovernment surveys suggest that WELS ratings on water-consuming products can help sales.
The Good SoilThe increasing popularity of home-grown vegetable gardens is a booming sales opportunity for retailers, reports Evelyne Laure.
2014_Flipbook
For digital version, click here

June 2010

Newsletter Articles

Dulux SplitsOn May 3, Orica announced that it intended to proceed with its demerger of DuluxGroup to create separate, ASX-listed companies. The demerger is expected to go ahead in July 2010, subject to shareholder and court approvals.
Oates ExpandsED Oates CEO David Birch announced the purchase of Research Products, the highly regarded and successful chemical business based in NSW marketing the brands Research Products, Citrus Resources and Dry Fusion.
Everhard GrowsAustralian manufacturer and distributor, Everhard Industries, is to extend its already significant footprint in Geebung on Brisbane’s north side.
HASA Golf DayThe Hardware Association of South Australia (HASA) held its second Hardware Retailers & Suppliers Group Golf Challenge Day at the Adelaide Shore Golf Course on March 24.
Graffiti Action DayTwenty Rotary Club volunteers from two graffiti clean-up teams combined to remove 203 square metres of graffiti in the Sydney suburb of Turramurra on May 2. Joining with the volunteers was Federal Member for Bradfield, Paul Fletcher, the State Member for Davidson, Jonathan O’Dea, and the head of the Australian Retailers Association (ARA), Russell Zimmerman.
Yates wins NGIA National Supplier of the Year AwardAt the national Nursery & Garden Industry Australia (NGIA) Conference held in Darwin in April, Yates Australia was the proud recipient of the National Supplier of the Year Award.

Magazine Articles

Power SurgeMany factors have attributed to the rise and fall of battery voltages in power tools during the past two decades, reports Ben Van der Linde.
Smart MoveWater-saving products could gain a marketing boost by receiving Smart Approved WaterMark accreditation, reports Neville Sloss.
Bring it on Woolworths Those were the words of Mitre 10’s outgoing CEO, Mark Burrowes, at the HFA Luncheon at Etihad Stadium on April 22, 2010. Read on for the full transcript…
2014_Flipbook
For digital version, click here

May 2010

Newsletter Articles

Hardware industry looks to housewares once againCompetition in the American hardware industry has never been fiercer, prompting smaller retailers to improve their housewares ranges.
Woolworths Sites Revealed Victoria looks set to be the staging point in the much anticipated battle for market share in Australia’s $24 billion hardware industry. Documents filed with Victoria’s Planning Ministry earlier this year suggest that Woolworths intends to spend $400 million establishing the first 12 stores of its new joint venture with US partner Lowe’s.
“Bring it on Woolworths!”In recent times, we’ve seen the emergence of two big players, two formidable giants in the Australian marketplace into the hardware sector – Woolworths with its takeover of Danks, as well as Metcash, which has now created a strategic investment in Mitre 10 that I’m extremely delighted with. The question posed here is: what do these new groups mean to the hardware industry and what changes will we see? The answer is: I don’t really know, but I’ll give it my best shot. What I do know is that whatever you thought was going to happen – turn it all on its head. And all I ask people to do is to think back two years at whatever was going on in this sector. The Danks family still had their money invested. It had been around for a significant amount of time. Mitre 10 wasn’t in the trouble that it eventually got into last year. And who would have thought that we may not have existed? But we do. Who would have thought that the industry would have been so attractive that Woolworths would have stumped up with millions an

Magazine Articles

Flag Your CredentialsFaster, cheaper, better. Those are the keywords for any successful player in the metalworking industry today. As the world shrinks and the exchange rate makes importing more attractive, local manufacturers are upping the ante to stay ahead of the pack. Vibeke Stisen reports.
In the MoodIs there psychology to colour? Colour experts will tell you there is, and that different colours reflect and even influence moods. That’s something worth thinking about when customers ask for advice to paint their bedroom or dining room, reports Andrea Lucena-Orr.
Steeling BeautyMaking a screw takes a lot more work (and time) than you might expect, reports Mark Daffey.
Workplace Relations Change Require Your AttentionJanuary 1 marked the introduction of new workplace relations laws and practices that may affect your hardware business. Lisa Nicolle explains.
2014_Flipbook
For digital version, click here

April 2010

Newsletter Articles

Cologne Hardware Fair 2010Exhibitor and visitor numbers at this year’s International Hardware Fair in Cologne were down compared to two years earlier, but that didn’t mean those present weren’t happy with the outcome, reports Mark Daffey.
What’s Going on in the American DIY Market?As we stumble out of the global recession, a close look at its largest DIY market, the United States, will provide retailers in other countries an opportunity to compare their own operations and survival strategies.

Magazine Articles

The Good, the Bad and the ItchyInsulation has been getting plenty of adverse publicity recently. Dennis Darcy, CEO of the Insulation Council of Australia and New Zealand (ICANZ), talks to AHJ about the stalled Home Insulation Program and what consumers should be looking out for when having their home insulated.
The Flatpack Kitchen RevolutionFlatpack kitchens have been around for decades in Europe and America, yet they’ve only made inroads in Australia during recent years. Simon Seear outlines some of the points you should consider for your hardware store before you join the growing trend.
Why Choose an Agent?Sales agents are the hidden players in retail markets, where their skills and cost-effectiveness are often underrated and overlooked. Here, we try to turn that perception around.
2014_Flipbook
For digital version, click here

March 2010

Newsletter Articles

Lady LuckSmart retailers realise that it will be increasingly necessary to court female customers in the future, and they’re taking steps to do so.
IHA Centenary Congress London 2009The International Hardware and Housewares Association (IHA) held their Centenary Congress from September 18-20 in Central London’s Queen Elizabeth II Conference Centre.

Magazine Articles

Lost in SpaceThe days of cluttering the mantelpiece with porcelain thimbles and lava lamps are long gone. Globalisation has opened the door to a whole new world of ideas, reports Mark Daffey.
Step in the Right Direction Choosing the right building supplies for the job is the first step towards completing a successful project. But with so many products and brands available, it can be a daunting task to pick the safest, most durable and most effective equipment each time. To protect yourself and your team against injury from falls and lost time at work in 2010, just follow these pointers…
Do solvent-based paints have a future?Solvent-based paints were banned in some American states as far back as the 1970s, with European countries following suit thereafter. Don Wormald questions whether the Australian government ever intends to tread the same path.
2014_Flipbook
For digital version, click here

February 2010

Newsletter Articles

Award Winning Store Reveals Secret of SuccessMount Barker Mitre 10 has been awarded many accolades over the past couple of years. But by no means has it been an overnight success. There were excellent and timely business decisions made – such as relocating and expanding the store over a period of two decades. The locality itself has also changed considerably over that same period…
HAV Corporate Golf Day 2010The Hardware Association of Victoria (HAV) will stage its annual Corporate Golf Day on 11th March 2010. For the second consecutive year, the event will be held at Melbourne’s championship venue, being the Cranbourne Golf Club.
HBT National Conference in WA with a twistThis year, Hardware & Building Traders extends and open invitation to all independent hardware, building materials and timber retailers in Western Australia.

Magazine Articles

Outdoor Workers at Double the Risk of Skin CancerAlarming new statistics show outdoor workers are at more than double risk of skin cancer. Statistics on the incidence of Skin Cancer among outdoor workers disclose the high risk associated with occupational sun exposure. Skin Patrol, a mobile skin cancer practice, has released a new report that highlights the need for better education among high risk, outdoor workers.
Timber remains a valid construction material under new standardThe tragic events of Black Saturday on the 7 February 2009 have resulted in revisions to building codes and standards in Australia to ensure new homes, alterations and additions are located and constructed with greater bushfire protection.
2014_Flipbook
For digital version, click here

January 2010

Newsletter Articles

Macsim Fastenings – NailsMacsim Fastenings was pleased to announce the launch of its Common Loose Nail range in the October Edition of the Hardware Journal.
‘Screw it this Summer’ with Otter‘Screw it this Summer’ has taken off with a bang! Kicking off on 1st of December, this annual consumer promotion has seen an enthusiastic response from participating stores nationally!
Diggers Competition Winner Announced Diggers, a Recochem brand, recently awarded a national winner for its $5,000 diy renovation.

Magazine Articles

Pilferage Pilferage is a huge problem at all points in the retail chain. Suppliers are targets for theft, as are retailers. Even the end user is subject to loses, with tools being a big ticket item often targeted by thieves.
How Risky is your Hardware Store? Do you lay awake at night worrying about your corporate opposition cutting prices and taking your customers? Do you have trouble sleeping, wondering if your hardware store will survive? Do you stare at the ceiling concerned at how you will appease your bankers? Not really knowing how risky your hardware store is?
Paint Patter By industry expert and leading hardware retailer, Don Wormald
2014_Flipbook
For digital version, click here

December 2009

Magazine Articles

CHIS 2009Our annual trek to this year’s China International Hardware Show (CIHS) took a different slant… In a collaborative promotion between AHJ and Fairlab Pty Ltd, the Sydney-based exhibition management agency for Koelnmesse (Beijing), an Australian-branded pavilion made its debut to foster trade networks for export into Asia Pacific and beyond.
Hardware Association of South Australia AwardsHeld at the Adelaide Convention Centre, the recent HASA Awards evening provided opportunity to recognise excellence within the industry and reward those who have shown outstanding business skills and dedication.
Buyers – Get Them to Come Back More OftenIn this second article in the series on growing your hardware store I will look at one of the simplest ways of increasing sales. Getting your existing customers to come back more often.
IHA Centenary Congress London 2009Rod Evins, President of the Hardware Federation of Australia reports from The International Hardware and Housewares Association (IHA) Centenary Congress in London.
Woolworths Acquisition of Danks gets the all clearWhilst the market expected the ACCC to approve the acquisition in the $40 billion home improvement market, there are some retailers and wholesalers who fear a more competitive marketplace.
2014_Flipbook
For digital version, click here

November 2009

Newsletter Articles

Congratulations Sutton Tools! The Health and Safety Committee of Thomastown-based company, Sutton Tools, was a finalist in the prestigious WorkSafe Victoria Awards 2009.
ACCC Endorses Bricklayer Training and Employment ProgramThe Australian Competition & Consumer Commission (ACCC) has given authorisation for the Australian Brick & Blocklaying Training Foundation (ABBTF) to continue their programs to address the skill shortage in bricklaying.
Driving sustainable building in residential sectorThe BCA (Building Code of Australia) 2010 proposed guidelines of a minimum six-star energy rating for residential buildings across Australia, is a progressive move in response to the global concern about greenhouse gas emissions and negative impacts on the environment.
Could Zero Harm be killing our people?“Could Zero Harm be killing our people?” Yes, says veteran OHS expert Phillip Byard during his address to the recent Safety Conference. Mr Byard, an InterSafe Group consultant, says Zero Harm distracts employers from the most important safety issues.

Magazine Articles

Australia MadeWhat does it mean to be an Australian Made manufacturer? It seems to me that the media has been banging on about the ‘death of Aussie manufacturing’ for years. Apparently, ‘everyone’ is taking their manufacturing plants to China or India.
The Upside of a Downturn Why the global financial crisis might present opportunities for the Australian security industry…extracts from Bernard Shaw’s keynote address to delegates at the recent Security Conference in Sydney.
2014_Flipbook
For digital version, click here

October 2009

Newsletter Articles

Research your market By Rachel Stocks, Head of Small Business Services, American Express.
WOOLIEDANKS or is that DANKSWORTHS?Every Day Benefits or Pulling the Wool Over Our Eyes?

Magazine Articles

WHY AUSTRALIANS WILL SPEND MORE ON DIY HOME IMPROVEMENTSComment piece: 1st September 2009 by Kevin Moore, CEO Crossmark
OHS becomes sexy for investorsFar from just another cost, occupational health and safety is now considered ‘sexy’ by investors, a research analyst will tell The Safety Conference in October.
Exports pose opportunity for Australian sawn timber producersThe Australian sawn timber industry is experiencing a major shift from import dependence to export orientation, according to leading independent economic forecaster and industry analyst, BIS Shrapnel. In the last decade there has been a significant reduction in sawn timber imports while exports have grown rapidly.
2014_Flipbook
For digital version, click here

September 2009

Newsletter Articles

Tanks for the Advice – A guide for Rainwater Tank Retailers Helen Tuton from Sustainable Gardening Australia has contributed this retailers’ guide, to ensure you’re equipped to help customers make the right decision when it comes to purchasing rainwater tanks. Read the breakdown of commonly used, currently available rainwater tanks and their features. Oh, and remember to point people towards licensed plumbers for installation (or make installation a value-added service offered by your store) as it’s the only way to claim Government rebates on the purchase price.
Australians Unite at China International Hardware ShowAustralian hardware companies join forces for the first time to exhibit at the China International Hardware Show 2009 (16-18 September) in a dedicated ‘Aussie’ pavilion.
Can metal lathes be made safe?ONLINE EXCLUSIVE By Frank Schrever, a member of the AS4024.1 committee.
LSC unlocks the doors to its new Queensland branch Locksmiths Supply Company (LSC) will be opening the doors to its new Queensland branch in Bowen Hills on 5 September signifying growth and support from its loyal customer base in this area.

Magazine Articles

Employee Health the Latest Business Investment StrategyThere’s a growing business case for workplace health programs. Medibank reports healthy employees are nearly three times as productive as their unhealthy colleagues. Stress is one of the largest contributors – costing the Australian economy a whopping $15 billion a year in lost productivity.
What do Women Want?According to recent research 85% of decisions are made by women and lifestyle retailers major target market is 35 year old women.
In the Open at LastWoolworths has announced its bid to takeover Danks, Australia’s second largest hardware retailer. The deal is a joint venture between US number two hardware giant, Lowes, and Woolworths. Lowes will get a one third stake in the deal, which has been unanimously recommended by the Danks board.
2014_Flipbook
For digital version, click here

August 2009

Newsletter Articles

Manufacturing in China: Costs Uncovered Sean O’Sullivan, owner of Empower Productivity Consultancy, gives AHJ readers valuable insight into the differences between the Australian and Chinese manufacturing and the opportunities in both countries.
Tipster Marketing Tips The key to managing your marketing strategy in these difficult times is to be more proactive and if possible reduce the costs of the marketing at the same time. Is this possible? The answer is a resounding yes.
New Recochem / Diggers websiteRecochem Inc has recently launched a new website www.recochem.com.au. The site features several hundred products across the industrial, trading, automotive and consumer markets and features product data sheets, MSDS’s, frequently asked questions and more.

Magazine Articles

Credit Card Rates – What Should You Be Paying?As we retailers batten down the hatches ahead of the Global Financial Crisis we know we have to look at costs.One obvious area to look at is the cost associated with credit and debit card providers. Are you getting the best deal possible?
Art Freedman’s ‘Nuggets’: Part IIArt Freedman is a prominent expert in the hardware industry. Though perhaps better known on his home turf of the US, he recently visited Australia to present a series of business seminars and workshops for retailers looking for the good oil. In this, the second part of our series, Art shares his top tips and tricks to help boost sales volumes and make making money easy.
Another Milestone for Karcher As Karcher celebrates its 25th birthday, and the 25th birthday of the first domestic pressure cleaner, it is time to reflect on this iconic company’s impact on the Australian industry. Renowned for its investment into R&D, Karcher has launched product after product – all of which are acclaimed by retailers and end users.
2014_Flipbook
For digital version, click here

July 2009

Newsletter Articles

Hardware Journal Welcomes a new Editor Last month, the Hardware Journal waved farewell to Thomas Prince. Thomas carved a niche in the industry during his tenure with the magazine and will be missed. We are sure you will join us in wishing him all the best for his future endeavours. Australian Hardware Journal’s new editor, Peta Temple, is no stranger to the hardware industry.

Magazine Articles

Art Freedman’s ‘Nuggets’: Part ILegendary US hardware man Art Freedman recently visited Australia to present several workshops aimed at helping independent store owners improve their business. In this two part article Art shares some of his favourite ‘nuggets’ – ideas that will help retailers improve their bottom line, make their operation more efficient and “ultimately help them make more money.”
Life As Carbon TradiesLast year the Federal Government released a white paper outlining its policy on what Australia can do to cut greenhouse gas emissions. The Carbon Pollution Reduction Scheme (CPRS) lies at the core of the Government’s policy. Brian Welch explains.
Doing Business In ChinaChina is a lucrative new market for Australian enterprises seeking to survive the economic downturn.
2014_Flipbook
For digital version, click here

June 2009

Magazine Articles

Aussies Tap Into ChinaAn Australian-only pavilion will be one of many new additions at this year’s China International Hardware Show (CIHS) 2009, the top trade fair in Asia for the hardware and DIY sectors. The event will be held in Shanghai from September 16 to 18.
Kärcher Australia Celebrate 25 YearsAs water restrictions around Australia become more severe it is vital that consumers recognise and acquire the most effective water saving products on the market.
The Real DealIllegally copied or non compliant power tools making their way onto the market can be a real problem for everyone. Craig Taylor explains . . .
In A Class Of Their OwnThe latest T+3 Series of cordless drills from Festool may nominally fall under the typical 12 or 15 volt banner but these drills use a new motor concept that can attain extraordinary performance levels often found only in the next highest voltage class.
Mitre 10 RedundanciesThe following press release was issued by Mitre 10 Australia on April 22: Mitre 10 Australia Ltd announced a restructure of its business yesterday. Around 40 positions have been made redundant across the company, with effective dates occurring throughout the year. 34 employees have left Mitre 10 during the normal course of business, since January 2009.
AIS Launch 850 Page Product GuideAustralian Industrial Supplies (AIS) recently launched their 850 page ‘AIS Product Guide’ product catalogue. The guide contains products and information from suppliers from across Australia and is the result of an ongoing partnership between AIS members and the AIS partnering suppliers program.
2014_Flipbook
For digital version, click here

May 2009

Newsletter Articles

D-Day For The 30% Investment Allowance* Is Fast ApproachingJune 30 is the deadline for the government’s proposed 30% Investment Allowance*. While you may might unsure of your immediate needs, you should be aware of different ways in which your business can take advantage of tax deductions.

Magazine Articles

Unbelievable Un-DuUn-Du is an amazing product that temporarily neutralises adhesives so that they can be removed without damaging surfaces. After an unfortunate hiatus it is finally back in Australia…
Mighty Successful at MIFGSMitre 10 celebrated a second year of sponsorship of the Melbourne International Flower & Garden Show (MIFGS).
In Art We TrustUS independent hardware guru Art Freedman returns to Australia this month for a series of one day talks for independent operators. Art has owned Ace Hardware stores for 20 years and he leads a group of 50 thriving independents in Northern Californian. He is renowned for his on stage charisma, sharp wit and profound knowledge of retail concepts and issues affecting independent hardware, particularly in markets dominated by big box retailers.
Readikit® Modular SolutionsReadikit® Modular Kitchen Solutions are easy to self-assemble (even by the most clueless DIYer) kitchens designed to meet the demands of the ever-growing DIY kitchen market.
What To Do If Someone Is Copying And Importing Your ProductYou’ve been supplying the market with a quality product for many years. Sometimes you even commission individually tailored items to meet specific customer needs. All your products initially involve sketches and deciding on a design. Your products are also marketed with your distinct insignia…
A Simple Promotion That Pays Off In Extra Sales What happens when you tell customers they can have fifty percent off one item in? US correspondent Bob Vereen reports…
2014_Flipbook
For digital version, click here

April 2009

Newsletter Articles

Home Depot Axes StoresHome Depot recently announced that 47 poorly performing non ‘Orange Box’ stores will be closed, affecting approximately 5,000 jobs. The stores scheduled for closure include EXPO Design Centers, YardBIRDS stores, Design Center stores and HD Bath. Poor performance due to declining demand for big ticket design and decor projects was the cited reason.
Gyprock Revamps SiteGyprock have revamped their website with new tools, calculators and additional interactive features like a technical forum.

Magazine Articles

No Mozzies, No Pooling Reln have introduced a surface water drainage pit that eliminates an especially troublesome problem in many parts of Australia: mosquito breeding due to water pooling.
Trade Quality Made DIY EasyThe new Boscote range from Bostik places a diverse range of products with countless application under one convenient brand…
Accredited Training Just For Hardware! For the last eighteen months Boulevard Business Services have quietly worked on a Victorian accredited training pilot project specifically designed for hardware stores.
Reed Gift Fairs Outdoor MovesReed Gift Fairs Outdoor officially moves to the Melbourne August fair in 2009. The event was previously held as a category that was part of Reed Gift Fairs Sydney February for the past two years.
2014_Flipbook
For digital version, click here

March 2009

Magazine Articles

Evolution Of The Dinosaur The hardware business is vastly different to what it was 30 years ago. Don Wormald muses over some of the more memorable changes…
Hyundai Power Products Enters AustraliaPerth based Western Tool Distributors (WTD) have been appointed sole Australian distributors for Hyundai Power Products. The range covers generators, water pumps, pressure washers and garden products.
The Countdown BeginsDanks are preparing for their biggest celebration ever as the clock ticks down for the Danks national trade show and conference. More than 1,500 delegates, consisting of Home Hardware, Thrifty-Link and Plants Plus Garden members, suppliers, staff and media are anticipated to attend the three-day Trade Show and Conference in Melbourne on April 22 – 24. The event will commemorate Danks’ 150th anniversary. 130 exhibitor stands have already confirmed for the two day trade show. There will also be an extensive show of Danks Exclusive Brands (DEBS), including a fully refreshed outdoor range, special trade show deals, new display ideas and merchandise aids. Danks are also providing a fully funded and accredited children’s program to allow members to attend the event as a family.
Intruder Alert!Thorny Devil™ spikes may look terrifying but they are designed to only cause discomfort (rather than harm) to animal or human intruders…
Why Visual Merchandising? Visual merchandising is a highly effective (and often underrated) way of getting customers into a store and spending money. Carol Bagaric offers some insightful tips…
Imagine All You Can Do With UGlu„·UGlu™ (pronounced ¡¥you-glue¡¦) is a newly released instant-grip glue strip that makes home repairs, crafts, woodworking (and a whole lot of other stuff) extra easy. UGlu™ can stick to all kinds of hard to bond surfaces with the added benefit of no messy glues, clamps or nails.
2014_Flipbook
For digital version, click here

February 2009

Magazine Articles

Take Your Business To New HeightsThose who work in the truss manufacturing trade know only too well the difficulties of storing products prior to delivery from the factory. It is for this very reason that Meca Racking Solutions recently developed a new storage solution for the efficient storage of manufactured truss products in outdoor areas.
Bunnings’ Next Generation WarehouseHawthorn Football Club legends Robert Di Pierdomenico and Dermott Brereton joined local residents as well as Bunnings staff and senior management to celebrate the opening of Bunnings Warehouse Hawthorn on December 11.
Warehousing Without The HeartacheDatapel WMS Warehouse Management Software takes the hassle out of running warehouses for businesses using MYOB accounting software.
2014_Flipbook
For digital version, click here

January 2009

Newsletter Articles

Talking PointThis is the full version of an interview with Mitre 10 CEO Bernie Bicknell, held not long after the Mitre 10 Gold Coast Expo.

Magazine Articles

Back To BasicsWhat made the Home Depot what it is today? US correspondent Bob Vereen provides a fascinating recent history of the world’s second largest retailer.
QLD Celebrates ExcellenceThe Queensland hardware industry recognised excellence and achievements at the Hardware Association of Queensland (HAQ) annual Industry Awards & Gala Dinner, held at the Brisbane Convention Centre on November 22.
So You Want To Sell On-LineWhat does it take to start selling products online? Julian Josem from Dowling Consulting has the story.
Imagine All You Can Do With UGlu„·UGlu™ (pronounced ¡¥you-glue¡¦) is a newly released instant-grip glue strip that makes home repairs, crafts, woodworking (and a whole lot of other stuff) extra easy. UGlu™ can stick to all kinds of hard to bond surfaces with the added benefit of no messy glues, clamps or nails.
2014_Flipbook
For digital version, click here

December 2008

Magazine Articles

Product Of The YearThe 2008 Hardware Journal ‘Product Of The Year’ goes to Cabot’s CFP Sandless Floor System Every year the Hardware Journal staff agonize at length over which product from our regular ‘Product Focus’ department should win the ‘Product Of The Year’ award. The winner is judged on many qualities, of which innovation is naturally the most important. However, a product’s overall effectiveness depends on more than one quality.
Retailer Of The YearThe ‘Retailer Of The Year’ is jointly judged by Hills Industries and the Australian Hardware Journal. This year’s award goes to Hardy’s Mitre 10 Mega in Pakenham, Victoria. Hardy’s Mitre 10 Mega in the outer Melbourne suburb of Pakenham was a latecomer to our ‘Retail Focus’ department (from which the winner is selected). In fact, we only profiled them last month after they won the prestigious Ian Nisbet award at the Mitre 10 Expo.
2008 Hardware Journal Young Retailer Of The Year The ‘Young Retailer’ department was introduced in January this year as a way of recognising future talent. Every month we profile an up and coming young retail star and at the end of the year the Hardware Journal and HB Fuller painstakingly decide on a winner.
2014_Flipbook
For digital version, click here

November 2008

Magazine Articles

Hot StuffDux Hot Water have launched the country’s first comprehensive website for calculating Federal and State Government hot water rebates at the click of a button. The www.hotwaterrebate.com.au site helps simplify and explain the various rebates available for hot water systems while also making claiming an easier process.
Promote Your StoreSmartbuild.com.au are not an Australian manufacturer but they are certainly a case of true Australian innovation. The company founders have an ambitious vision: to provide to the hardware industry what sites like realestate.com.au did for real estate and carsales.com.au did for the automotive industry.
IP – An Important Consideration For All Business OwnersThe difference between trade marks, business, company and domain names often causes significant confusion for the public and traders alike. Hicks Oakley Chessell Williams explain these differences and the importance of protecting the most valuable assets of your business.
2014_Flipbook
For digital version, click here

October 2008

Newsletter Articles

New Website For H.B. FullerAfter six months of careful development and planning H.B. Fuller are pleased to announce the launch of the new www.hbfuller.com.au website.
HAQ Hardware Industry Awards 2008The Hardware Association of QLD are holding their annual industry awards on Saturday, November 22 at the Brisbane Convention and Exhibition Centre.
HASA Award NightThe Hardware Association of South Australia (HASA) will recognise excellence in the South Australian hardware industry at the 2008 Gala Awards Night at the Adelaide Convention Centre on Saturday, November 1.

Magazine Articles

Total Tools Opens New SitesTotal Tools will open a new store in Queensland and another in NSW prior to Christmas as the company’s five year plan rolls into action – with another three planned for the New Year. Although the exact locations are still a secret, they will be mostly ‘greenfield’ sites in key areas.
A Look At The World’s Largest RetailersAlmost everybody knows that Wal*Mart is the world’s largest retailer, but who are the others and how many of them are from the US? US correspondent Bob Vereen reports.
Outside The Box1-11 Site Boxes are high end high margin trade items that require almost no technical expertise to sell
2014_Flipbook
For digital version, click here

September 2008

Newsletter Articles

Retailers Everywhere Face Tough TimesRetailing is never an easy occupation and right now things are tougher than they’ve been in a decade. US correspondent Bob Vereen reports.
China International Hardware ShowThe China International Hardware Show – Powered By Practical World ranks amongst the top three hardware industry events in the world, along with the International Hardware Fair / Practical World in Cologne and the National Hardware Show in the US.
Total Tools Seeks FranchiseesWith a five year growth plan in the works and qualified new staff ready to do the hard yards, Total Tools are well on their way towards opening new stores in line with their new strategy – and this means they are looking for more franchisees to join the network.

Magazine Articles

Portable Gazebos And MarqueesMany portable gazebo and marquee are notorious for their poor quality, but this not always the case. Simon Braunthal has some enlightening news…
Customer Relationship Management (CRM) Is Tomorrow’s Enterprise Resource Planning (ERP)Technology has come a long way but many sales people in the hardware and building industry still lag behind. Geoff Dart has the story…
A Fair GoAll employers will be affected by two fairly recent changes to the superannuation guarantee law…
2014_Flipbook
For digital version, click here

August 2008

Newsletter Articles

Get A Load Of ThisHeavy paint cans can pose a risk to those who handle them every day but visible pictograms can reduce the risk. Michael Hambrook reports
Dynalink National Sales ConferenceLeading Hardware Distributor Dynalink recently held their National Sales Conference in Melbourne.
Richgro National Sales ConferenceRichgro’s annual national sales conference was held on the Gold Coast in June.
Graffiti Prevention Act 2007 Introduced In VictoriaThe recently introduced Graffiti Prevention Act 2007 will restrict the sale and advertising of spray paint cans in Victoria in an effort to tackle the graffiti problem. The Act commenced on April 17, 2008, with restrictions on spray paint cans coming in on June 30, 2008.

Magazine Articles

2008 National Hardware Show ReportGreen and new products attracted buyers from all over the world at the 2008 National Hardware Show. US correspondent Bob Vereen reports.
How To Avoid Peaking In Timber FloorsDavid Hayward discusses the differences between ‘peaking’ and ‘cupping’, the importance of good planning and preparation, and what your customers can do to avoid or repair the problems
The Next Big Thing?www.smartbuild.com.au is a highly affordable new system for promoting your store
2014_Flipbook
For digital version, click here

July 2008

Newsletter Articles

HASA Annual MeetingHASA’s annual general meeting will be held at the Adelaide Oval Function Centre’s Bradman Room on August 6th.
Danks Hosts Trade Expo In HobartDanks invited more than 450 major trade members from Home Timber and Hardware, Thrifty-Link and key trade suppliers to Hobart’s Wrest Point Casino in late May 2008 to participate in a two day Expo and series of seminars.
HAQ Golf Day 2008The annual Hardware Association of Queensland Golf Day was held on 28 May at the Indooroopilly Golf Club. The day was a great success and HAQ would like to thank all who contributed.
Not Just For The HandymanIndustrial design students from the University of Technology in Sydney are developing new designs for power tools with the intention of making them more accessible and easier to use.

Magazine Articles

Pool Safety Begins At The GateDrowning remains the leading cause of accidental deaths amongst Australian children under five years, with 35 unnecessary toddler drownings recorded last year alone.
Had A Gutful?Not only are overweight and obese employees at greater risk of ailments, but they are also more prone to injuries. Professor Garry Egger shares some startling findings.
From Strength To StrengthTotal Tools Kilsyth is the pilot store for the group’s progressive expansion program.
2014_Flipbook
For digital version, click here

June 2008

Newsletter Articles

Everything You Need To Know About CompressorsEvery hardware store should have a few compressors on offer, but there’s more to selling them than just performance. Peter Gard tells you what you need to know.
Danks Gears Up For 150thDanks invited more than 200 of its major retail and trade suppliers to the River Room at Crown Casino in late April 2008 to enjoy dinner, celebrate the financial year, and share plans for next year’s spectacular 150th anniversary celebrations.
1-11 Backs Brock Race Engineering1-11 is pleased to be associated with James Brock and his team in the exciting and hugely popular V8 Ute Series.

Magazine Articles

Retailers Seek To Boost Sales Of ‘Green’ Products – Part IIWith the green dollar commanding more momentum than ever, Bob Vereen delivers part II of a report on green retailing.
Keep A Cool HeadA unique form of cooling technology for hard hats will soon be introduced to the Australian market by Wrights Hardware.
The Return Of Gifts And HomewaresNot only are gifts and homewares a great way to entice women customers, but they are also an attractive growth category. George Lancaster has the story.
2014_Flipbook
For digital version, click here

May 2008

Newsletter Articles

Just SuperAustralianbiz.com.au tells you what you need to know about claiming a personal tax deduction for super contributions.
Selleys Point Work Gen IISelleys’ brand new pointing system for roof tilers is the first of its kind to exceed tough revised Australian Standards.
Retailers Seek To Boost Sales Of ‘Green’ Products – Part IFrom the biggest multinationals to the smallest local stores, the green market represents a tremendous opportunity. US correspondent Bob Vereen reports.
Energizer Busts Parallel ImportersThe Federal Court of Australia recently ordered the forfeiture and destruction of around 150,000 imported Energizer batteries seized by Australian Customs.
Get Glee-fulGlee, Europe’s largest annual garden and leisure trade exhibition (21-23 September 2008, National Exhibition Centre, Birmingham, England) is urging Australian garden sector, outdoor living and giftware suppliers interested in exhibiting to act quickly as space is filling up fast.

Magazine Articles

H.B. Fuller – A Global CompanyH.B. Fuller is much bigger than you may have thought. Based in Minnesota in the USA, they are one of the largest adhesive companies in the world, supplying solutions to some of the world’s biggest brands like Coke Cola, Nike and Adidas. H.B. Fuller is also listed on the New York Stock Exchange and is a Fortune 300 listed company.
The Merchandise ExpoMitre 10’s Merchandise Expo was also held for the first time on the same occasion. Attracting more than 775 Mitre 10 suppliers and members from across Australia, the Expo featured an increased number of new-to-market products which will appear in Mitre 10 stores across the country later this year.
2014_Flipbook
For digital version, click here

April 2008

Newsletter Articles

Heading In The Right DirectionDriving more profits with less investment sounds too good to be true, but if a retailer isn’t achieving exactly this, then it’s heading in the wrong direction. Julian Josem reports.
Wal*Mart Committing To DIY?Wal*Mart appears to be making inroads into DIY. US correspondent Bob Vereen reports.
H.B Fuller Appoints AusrepAdhesives leader H.B Fuller has improved its service levels to the Australian hardware and trade industry last year with a restructure of retail and trade sales activities.

Magazine Articles

Built To LastA NSW Mitre 10 outlet has perfected the art of trade.
Cleaning Up Your ActThe addition of a motorised power sprayer to the 30 SECONDS Outdoor Cleaner range takes the hard work out of an otherwise tedious and tiresome job.
Winterising A Swimming PoolWinter is coming which means there are opportunities to sell winter products to the pool market. Obviously it helps to give the right advice, so Manny Crespo offers some handy tips.
2014_Flipbook
For digital version, click here

March 2009

Newsletter Articles

Gateway Mitre 10 Donates $10,000Gateway Mitre 10 Home and Trade in Mt Gambier recently presented Mt Gambier and Districts Health Services with a much needed CTG telemetry unit valued at $7,000.
Communicado Celebrates 20 YearsThe secret to longevity in public relations and promotional marketing is thinking beyond the brief without blowing the client’s budget.
Irwin Presents Ultimate Tradesman ChallengeIrwin Industrial Tools is treating V8 supercar lovers across the country with something a bit different with the Ultimate Tradesman Challenge.

Magazine Articles

The Importance Of A Shareholders AgreementA Shareholders Agreement is a written agreement that covers the basic foundations for how the shareholders and/or directors of a company will act. It sets out a framework covering such issues as company funding, structure, management, operations, direction succession and so forth, so as to help the owners deal with any future disputes.
A New Lease Of LifeNuriootpa is the Barossa Valley’s main commercial centre. Home to famous wineries like Penfolds and Wolf Blass, it is here that Juncken’s Home Timber and Hardware underwent a remarkable transformation after 112 years of operation…
It’s Expensive…Australia may appear to be reasonably insulated from the word ‘recession’ appearing in the US and UK media. Nonetheless, retailers should consider re-thinking their strategy when that word rears its ugly head…
2014_Flipbook
For digital version, click here

February 2008

Newsletter Articles

Grow Or Exit – There’s No In BetweenMoore Stephens share some strategic insights into acquiring or divesting of a business in today’s ever more rationalised market…
Irwin Commits To V8 Supercars For Two YearsIrwin Industrial Tools recently committed to another two years of Britek Motorsport sponsorship on top of confirming Marcus Marshall as the new driver for the #26 Ford Falcon in the 2008 and ’09 V8 Supercar Championship Series’.
HAV’s Annual Golf DayThe Hardware Association of Victoria will hold its annual Golf Day on the 13th of March at the Waterford Valley Golf Club in Knoxfield.

Magazine Articles

Like No OtherILID’s Visible Light Technology (VLT™) doesn’t just turn paper ticketing on its head – it’s also friendlier to the environment. Corinne Said explains…
Are You Connected?The holiday season was instrumental in stimulating developments in web based retailing. US correspondent Bob Vereen reports on some of the findings…
The PerfectionistsA South Australian Mitre 10 store has mastered the art of constant improvement…
Mitre 10’s new ‘super-sized’ Distribution Centre at forefront of hardware industry!Mitre 10 is the first and only Australian hardware group to benefit from a new world-class distribution centre being built in Derrimut, Victoria.
Danks new WA warehouse distribution facility to drive group growth for 2008 and beyondDanks will open a new warehouse distribution facility in Welsh Pool Western Australian in the first half of 2008, about 2km from the current main facility in Kewdale.
2014_Flipbook
For digital version, click here

January 2008

Magazine Articles

Going GreenEnvironmentalism and sustainability are very hot issues for our time. They are also rapidly growing into lucrative opportunities for retailers. Tom Prince investigates…
Telstra’s Potential Productivity BoostThe ageing CDMA mobile network is due to be replaced with the Next G™ network on January 28, so Telstra is encouraging retailers to also enjoy the added potential productivity benefits that come from the Next G™ network. Preliminary research compiled on behalf of Telstra and Ericsson by economist firm Econtech found respondents already using the network enjoyed an average increase in business productivity of 9.3 percent.
2014_Flipbook
For digital version, click here

December 2007

Newsletter Articles

America’s Most Unusual Hardware StoreLehman’s Hardware is anything but your typical hardware store. US correspondent Bob Vereen reports…
The 7th Taipei Int’l Hardware & DIY ShowMy earliest memory is… loosing my mother during the weekly shopping expeditions in the fish market… making my way back to the bus station only to wait for the rest of the day to be collected – aged 4 – my first challenge.

Magazine Articles

China International Hardware Show Powered By PRACTICAL WORLDThe Hardware Journal was privileged to attend this year’s China International Hardware & DIY Show, held at the Shanghai New International EXPO Center in Pudong, on October 23 to 25. Ray Quek reports from this global commerce and trade hub to cover the mammoth hardware event…
National Building Suppliers Group Holds National ConferenceNational Building Suppliers Group (Natbuild) recently held their national conference in Mackay, Queensland. Hosted by local Natbuild member Porters, the event was by all accounts a resounding success…
Are You Fit?What is the best way to attract and retain good people in the current market? Geoff Dart from Moore Stephens has the answer…
2014_Flipbook
For digital version, click here

November 2007

Newsletter Articles

New Trends In Safety And SecurityWhat are the latest developments when it comes to safety and security? Merilyn Newnham has the story…
Pro Dealers Survive The Housing SlumpThe housing slump means many pro dealers are doing it tough. US correspondent Bob Vereen reports…
Is There A Difference?There could soon be a change in federal government so what are the likely implications for employees and employers? Wal Beattie has the story…

Magazine Articles

In-store Kiosks Do you need a boost in sales, a more efficient store, or simply want a jump on the competition? An in-store kiosk may be just what you need…
Never Be Locked Out Again!Master Lock – a market leader and innovator in padlock and security solutions – recently extended its range of ‘Select Access’ Key Safes.
Interview With Bernie Bicknell [full transcript]This is the full transcript of an interview conducted by AHJ’s Tom Prince and Adam Gordon with Mitre 10 CEO Bernie Bicknell.
2014_Flipbook
For digital version, click here

October 2007

Newsletter Articles

Timber Technology As A Source Of Competitive AdvantageHow are timber businesses leveraging technology to its fullest potential? Andrea Dixon from timber technology provider Disprax has the story…
The Online ExperienceInternet forums are a wonderfully progressive way for businesses to get their message out. Amanda Gome has the story…
Effective Strategies To Manage DebtorsThe rise in interest rates means businesses must take control of their debtors to ensure they don’t end up in financial difficulties…
A Winning FormulaThornton Home Timber and Hardware was the proud winner of the Home National Store of the Year award at the Danks National Conference…

Magazine Articles

The Essence Of ServiceWhat makes for really outstanding service? Jurek Leon has the story…
Rewarding Your Staff With so much competition for skilled employees, what can small business do to retain their staff? Rachel Felton tells you how…
New Ground For AquaduxAquadux is delighted to announce that it is the sole distributor for Marley Rainwater products in the Australian market. Aquadux is part of Aliaxis group of companies, which places it next to players like Marley Plastics NZ, Dynex and Philmac, just to name a few.
2014_Flipbook
For digital version, click here

September 2007

Newsletter Articles

Graffiti Prevention In The CommunityGraffiti prevention is a controversial issue, especially when retailers have to spend money on preventative measures. The Hardware Association of Victoria has the latest on this issue…
Danks Announces No Merger With Mitre 10Danks Holdings put to rest any speculation of a possible merger with Mitre 10 in a recent announcement to the Australian Stock Exchange.
Bunnings And Dulux Donate To AFACBunnings Warehouse and Dulux donated $230,000 to the Australian Fire Authorities Council (AFAC). The money was raised in a campaign for Dulux Weathershield products where $1 from every litre of paint sold was then donated to AFAC.

Magazine Articles

It’s Hip To Be SquareSquare design – synonymous with the modern, the trendy and the upmarket – is found in anything from tapware to doorhandles to light fittings. Tom Prince investigates…
Tools UpdateThe Hardware Journal is pleased to provide some industry updates. Tom Prince touches on recent developments…
‘Her Tools’ From MedalistWith so many opportunities in the home handyman market, an area that is often overlooked in the DIY world is the growing home handywoman market.
2014_Flipbook
For digital version, click here

August 2007

Newsletter Articles

How To Succeed Against Tough CompetitorsFor independent retailers and small chains the competition is tough, especially wherever big-box retailing is firmly entrenched. US correspondent Bob Vereen reports on survival strategies that can be employed to increase sales and net profits…
Safer Chemicals In The GardenConsumers are demanding more environmentally safer products and garden chemicals are no exception…
Real ExpertsA Combined Rural Traders outlet offers expert advice – and it’s a lot more than just over the counter…
Home Timber & Hardware Go The DistanceHome Timber & Hardware’s marketing team have not rested on their laurels. For six months they’ve researched, tested and developed a marketing strategy that is set to hit the mark with consumers.

Magazine Articles

New Shelving From Detail RetailDetail Retail has a new range of fixture applications that offer both affordability and great flexibility…
Are You Empowering Your Team?How do you get the most out of your team? John Stanley has some solid advice on what empowerment really means…
Doing The Right ThingWith concern for the world’s forests at an all time high, more and more companies seek to enlighten buyers about how environmentally responsible they are through the use of labels. Sadly, many of these claims cannot be substantiated, leading to widespread cynicism. The Forest Stewardship Council is an internationally recognised and independent body that is setting the record straight…
2014_Flipbook
For digital version, click here

July 2007

Newsletter Articles

Sutton Tools 90 Years OnAustralian manufacturing has changed in many ways since W.H. (Henry) Sutton started thread grinding tools in 1917. One thing that hasn’t changed in 90 years is Sutton Tools’ commitment to locally manufacturing export quality cutting tools and the Sutton family roots.
Business Grants: Funding For Your BusinessA whole range of incentives are available to assist small businesses but owners are often unaware of what is out there…
2007 National Hardware Show ReportInnovative new products were one of the main attractions at the 2007 National Hardware Show. Bob Vereen reports…
Crescent – 100 Years Of Quality & InnovationIn commemoration of the 100 Year Anniversary of the Crescent brand, a limited edition Crescent Anniversary tool range has been released offering exciting products with fantastic bonuses and value added packs. 100 Years is a long time for any product or brand to successfully exist and Crescent has continued over the years to offer quality and innovation in hand tools to its customers. Many people would not be aware of the important role that the Crescent Wrench has played in memorable historic events.
55th Birthday Celebrations For Australia’s Iconic Bailey LadderSince 1952, Bailey has been proudly manufacturing ladders in Australia and has become a firm favourite of the nation’s tradespeople and safety conscious home users. Hills Industries’ Product Manager for Ladders, Mr Chris Mayo, said Bailey – a Hills Industries company – had firmly established itself as Australia’s leading manufacturer of ladders for domestic, trade and industrial use.

Magazine Articles

World Of OpportunityThe drought has affected just about everyone – even your humble assistant editor has resorted to showering with the aid of a timer and a spacious bucket for his pot plants. With water restrictions varying across the whole country retailers are facing a considerable challenge. Indeed, some are doing it very tough, but for others the drought can represent an opportunity. Tom Prince speaks to a selection of those ‘in the know’ about how the drought can be chance for diversification and expansion…
Incentives For Mid-Career ApprenticesOlder apprentices have a lot to offer. Sometimes a bit of help is all they need. Sue Kent from MEGT explains…
Product, Place, Price: Technology Reshaping RetailThe business of retailing has many faces and is generally perceived as dynamic and ever changing. Indeed, technology has changed the customer facing side of retailing significantly, first with EFTPOS and then with on-line shopping. Chad Gates from Pronto Software has the story…
2014_Flipbook
For digital version, click here

June 2007

Newsletter Articles

Ten Years Of HBT Celebrated At ConferenceA record number of retail members and suppliers attended the 2007 National Conference of Hardware & Building Traders held in Adelaide recently. Conference MC Frank Bottomley remarked that the conference was held in Adelaide to celebrate the establishment of HBT in South Australia almost two years ago. The group now has 21 stores in South Australia.
V8 Supercar Driver Alan Gurr Attends Irwin Tool SchoolAlan Gurr, driver of the #26 Irwin V8 Ford Falcon, spent an intensive day of training at Irwin Tool School, following Round 3 of the V8 Supercar Series in New Zealand. Irwin Industrial Tools conducts the quarterly Tool School program at their Victorian office to teach new members of staff and invited guests the benefits and correct usage of good quality hand tools and power tool accessories.
The Macsim Sydney To Surfers RideFraser Mackay-Sim, Macsim’s Managing Director, kept a diary of the Macsim Sydney to Surfers Ride…

Magazine Articles

Retailers And The InternetWith the Internet is no longer a mystery to most consumers, US retailers are learning to take advantage of the online market. Bob Vereen reports…
Top Ten D.I.Y Bookkeeping Mistakes Made By Small Business OwnersOutstanding debtor oversights, tax deduction ‘short-changing’ and use of over-complicated software are among the biggest mistakes made by Australian business owners undertaking D.I.Y bookkeeping. Wayne Burgan from Cashflow Manager explains…
Tools UpdateStrong branding, a less than favourable housing market and the prevalence of new and accessible technology are all affecting the tool market. Tom Prince investigates…
2014_Flipbook
For digital version, click here

May 2007

Newsletter Articles

The New Generation Hills Hoist Makes Its DebutHills Industries launched a new generation of the iconic Hills Hoist – and the new kid on the block would make its grandfather proud.
Australian Shelving Manufacturer – a lonely breedDavid Kemp, the Managing Director and driving force behind Australia’s largest domestic shelving manufacturer BDS Pty Ltd., announced recently that his company will continue to promote their ‘Australian manufacture’ policies but would widen their focus to take in a broader market.
Retailers Look To Housewares AgainAfter cutting down on housewares retailers are showing renewed interest. Bob Vereen reports…

Magazine Articles

Leading By exampleCosta’s Mitre 10 Mega in Campbellfield opened only a few months ago and has already exceeded all expectations. Tom Prince spoke to Stuart Wainman about what it’s like being the new kid on the block.
Taking Technology To The TillsModern technology continues to advance at an unprecedented rate. Keith Fotheringham of Acumen Computer Systems talks about the latest advances that affect retail…
The Case For Australian MadeAustralian products and manufacturers often lose out to cheaper imports, but what they lack in price competitiveness they make up for in other ways. Tom Prince investigates…
2014_Flipbook
For digital version, click here

April 2007

Newsletter Articles

Philmac wins awards at CRT National ConferenceLeading Australian specialist pipe fittings manufacturer Philmac has continued its exceptional record with the CRT group, winning two awards at CRT’s national conference in Sydney.
Brickworks Limited Acquires Whitsunday Concrete and BlockBrickworks Limited has acquired Whitsunday Concrete & Block as part its expansion into the Queensland concrete masonry market. Mr Ross Dallimore has been appointed Queensland general manager, responsible for Austral Bricks and Austral Masonry.
Hoover Changes HandsHong Kong-based Techtronic Industries (TTI) has acquired the century old Hoover line for US$107 million from Whirlpool.
First Point for DanksDanks are very proud of their reputation of providing the best customer service in the industry. Building on that reputation, they have implemented the First Point customer service team with the sole aim of delivering exceptional service first and every time a customer calls.

Magazine Articles

The British Are Coming…Two UK firms beginning to dominate retailing in developing countries. Bob Vereen reports…
Buildex Fasteners Pass The TestFrom humble origins 90 years ago as a backyard operation (trading for many years as W.A. Deutsher) to its current place as an industry leader in construction fasteners, Buildex has always strived to attain the highest standards of innovation and quality. From ground breaking quality control methods in the early sixties to award winning Hi-Teks® self drilling screws in the eighties, Buildex continues this trend today with its advanced line of corrosion resistant fasteners.
Selling SolutionsWith a plethora of entrants bringing new and added value to the hardware market, sales agencies are becoming more relevant than ever. Thomas Prince takes a closer look at these third party operators and at how they can help your bottom line.
Cyclone/FH Prager Competition WinnersTwo very lucky winners in the Cyclone / FH Prager Ute and Boat competition walked away with a Ford Falcon XLS Ute and a Quintrex 435 Coast Runner boating package, worth around $60,000.
Quell Helps The CommunityIn a promotion with a Queensland radio station, Quell provided 300 personal panic alarms to help keep people safe when walking and jogging.
Archur Gardenware Announces New InitiativesHaving spent a good two years actively listening to the Australian market place, Archur is pleased to announce several new initiatives.
HPM And Auto-Motion Launch Racing VentureHPM Industries and Auto-Motion have launched a new partnership to be known as HPM Racing to challenge for Supremacy in the 2007 Fujitsu V8 Supercar Development Series.
Mitre 10 Qld Warehouse MoveAfter 26 years at Rocklea, Mitre 10 is set to relocate its Queensland distribution centre to a new warehouse site in Acacia Ridge.
2014_Flipbook
For digital version, click here

March 2007

Newsletter Articles

Philmac Wins Awards At CRT National ConferenceLeading Australian specialist pipe fittings manufacturer Philmac has continued its exceptional record with the CRT group, winning two awards at CRT’s national conference in Sydney.
Brickworks Limited Acquires Whitsunday Concrete & BlockBrickworks Limited has acquired Whitsunday Concrete & Block as part its expansion into the Queensland concrete masonry market. Mr Ross Dallimore has been appointed Queensland general manager, responsible for Austral Bricks and Austral Masonry.
Hoover Changes HandsHong Kong-based Techtronic Industries (TTI) has acquired the century old Hoover line for US$107 million from Whirlpool.
First Point For DanksDanks are very proud of their reputation of providing the best customer service in the industry. Building on that reputation, they have implemented the First Point customer service team with the sole aim of delivering exceptional service first and every time a customer calls.

Magazine Articles

Under New ManagementHome Depot is getting back to basics under Frank Blake, its new CEO. Bob Vereen reports…
Understanding Capital Gains TaxAnyone running their own business will appreciate the build up of wealth within the business as it matures and succeeds. For some small business owners, this build up of wealth may be the only savings they have for retirement. David Maloney explains…
Bring the Outdoors InMaking the most of Australia’s temperate climate with an indoor/outdoor living area in an increasing trend. The key is to blur the lines between inside and outside, creating a seamless living area that is partly open to the elements. Here, we look at some of the items that help to create a successful indoor/outdoor living area including the kitchen, doors, floors, furniture and lighting…
2014_Flipbook
For digital version, click here

February 2007

Newsletter Articles

Mitre 10 steps out of the storeRex Paine Mitre 10 in conjunction with the Herald Sun’s Reno Brothers, hosted the first ever Trade and Renovation Sellout expo at Victoria’s Mooney Valley Racecourse recently.
John Florey Joins Mitre 10John Florey has joined Mitre 10 as Group General Manager for Merchandise and Marketing.
New Guide for ConsumersA new guide for consumers, Know how to complain, has been issued by the Australian Competition and Consumer Commission.
Guerrilla Marketing“Guerrilla Marketing” was coined by JC Levinson in 1982 to describe unconventional ways of promoting products using a very low budget. The subject deserves a book, not just a paragraph but let’s see if a grab-bag of examples can stir your imagination to the point where you jump out of your seat and yell, “We could do that!” So, to prime your mind ask, “Who else sells to the customers I want to reach?” Then you might ask, could you …

Magazine Articles

Ultimate Tool KitWell-known Building and Design Consultant, David Norman, compiles his Ultimate Tool Kit…
Soft Shoe Shuffle:With the support of the Forest & Wood Products Research & Development Corporation, researchers have developed a new way to shield downstairs occupants from ‘thumps and bumps’ using engineering techniques that raise the acoustic performance of timber floors and ceilings to match that of a 150-millimetre thick concrete floor.
The Sunny Side of the StreetA small hardware store in the heart of Launceston’s business district has carved a convenient niche for itself…
2014_Flipbook
For digital version, click here

January 2007

Newsletter Articles

The Chinese DepotChina appears to be the next international target for Home Depot. News reports indicate the company plans to buy Home Way, an 11-unit chain started in 1995, with which it has had a relationship since that time. Bob Vereen reports…
The Quiet AchieverFamily-owned business, Lanhams, has never been one for shouting its successes from the rooftops, but it’s high time the achievements of this Sunshine Coast-based business were recognised…
Living in ShadowFor homeowners, Gyprock ShadowSet™ is an ideal solution for updating a home and was created in response to growing consumer demand for shadow line looks…
Cowdroy’s Gets V8 PowerWhen Cowdory wanted a high profile activity to increase brand awareness it found V8 Supercars the ideal match. V8 Supercars is like no other sport in Australia. It blends the athlete with the rawness of sedan car racing. With 14 rounds over a 10 months racing program in three countries, and over 70 million viewers in 25 countries, V8 Supercars gives Cowdory the brand exposure it wants.
Another Award for Ibbott’sIbbott’s Home Timber & Hardware (TAS) recently won consecutive Northwest Commerce & Industry Awards for Retail Business, adding to the swag of honours they have achieved since 2003. Backed by the Devonport Chamber of Commerce and Industry, the awards are the premier recognition of business excellence in Tasmania’s northwest.
WAL*MART HELPS SMALL COMPETITORSTwo small neighborhood hardware stores which must compete with a nearby Home Depot, are being helped to survive by another big-box competitor – Wal*Mart.
Walk On ByWhat makes you walk into a store? Retail Consultant, Melanie McIntosh, has some theories…

Magazine Articles

Online FraudThe growth in internet trading also increases the potential growth of online credit card fraud. The Australian Institute of Criminology (AIC) recently conducted a survey looking into Online Credit Card Fraud Against Small Business. Here’s what they found…
Purchasing Stock AbroadLooking to break away from the competition and improve your business’ cash flow? Provident Inventory Finance’s Matthew Nolan offers some useful tips for purchasing stock abroad….
2014_Flipbook
For digital version, click here

December 2006

Newsletter Articles

Cologne Hardware Fair Open to DIYersStarting in 2008, the giant International Hardware Fair/Practical World will open its doors to skilled trades and do-it-yourselfers.
New Year’s Wealth ResolutionsBy Edward Chan With another year coming to a close, it is an opportune time to make resolutions and get into good habits for the New Year to manage personal financial performance for 2007. Doing so before the Christmas and New Year holiday season, means goals can be set and habits formed as soon as the new year working routine gets underway. Some considerations are:
SMART WATERMARK INTO NEW PHASEThe national accreditation symbol for products and services which save water outdoors is moving into a new phase following an injection of funding by the Australian Government’s Australian Water Fund.

Magazine Articles

Feature Article: Review Preview Overview2006 was an ordinary year for the hardware industry. Consumer (DIYers and Trade) spending over the past year on hardware and building products remained static at $25.5 billion. This has been in an environment where a significant proportion of home owners have been hit by three consecutive interest rate rises and an escalation in living costs.
Crafty Move at Kmart Sears is now selling the respected Craftsman brand of tools in Kmart stores. Bob Vereen reports…
RFID at Wal*MartWal*Mart, the world’s largest retailer and one of several pioneers in retail use of RFID tags, along with Germany’s Metro, will welcome another 300 vendors into its RFID program in 2007, joining the first 300.
Howard Springs Into LifeA conversion to the Handy format has given a Northern Territory retailer a new lease of life…
2014_Flipbook
For digital version, click here

November 2006

Newsletter Articles

Feature Article: TRADER TENANCYMichael Lonie, the Australian Retailers Association’s tenancy expert, has some tips for tenants… In recent months, a number of members who have elected not to renew their leases in shopping centres due to the unreasonable expectations of the landlord as to what the rent will be for the new lease, have been confronted with what should happen at the end of a lease.
News Article: Wal-Mart Buys Chinese ChainWal-Mart Stores Inc has agreed to acquire a hypermarket chain in China for about $1 billion, according to people familiar with the transaction, in a deal that could give the world’s largest retailer the biggest food and department store network in China.
News Article: Worx Releases Cordless QuartetPortability and convenience are the hallmarks of Danks’ 18 Volt four-piece cordless power tool set by Worx. The all-in-one set is perfect for virtually any job around the home or on the work site.
News Article: Eye Safety IgnoredAn Optometrists Association Australia survey of 1,200 people has revealed that over 70% of people do not bother to protect their eyes when doing routine tasks, repairs or improvements at home. Australians are risking their eyesight by wearing prescription spectacles or sunglasses as a substitute for proper eye protection when carrying out ‘DIY’ activities, according to the new research. Grinding and welding related activities are the most common eye related injuries, accounting for 29% of presentations to hospitals and GPs. Despite the high number of eye injures, an alarming 44% of all people surveyed said they wore sunglasses or prescription spectacles instead of safety goggles when welding.

Magazine Articles

Building MaterialsDo you know someone who has used a wood saw to cut anything but wood, or hit in a screw with a hammer, rather than using a screwdriver? If so, you might like to read this story…
2014_Flipbook
For digital version, click here

October 2006

Newsletter Articles

Bait AdvertisingThe ACCC has some advice on the perils of retailers using ‘bait’ advertising… What is bait advertising? Bait advertising generally occurs when a business advertises goods at a certain price but does not have a reasonable supply of the goods for customers to buy.
Japan DIY Homecentre Show 2006Organisers of this year’s DIY trade show are delighted with the turn out to the annual event. With numbers through the gate far greater than 2005 it is a sure sign that DIY is becoming an increasingly popular activity for many Japanese.
The Hardware Shop moves to bigger HomeOne of Home Timber & Hardware’s flagship stores – The Hardware Shop in Richmond (Vic) – is moving into a larger home after 13 years at Swan Street.
MEGA opens in PakenhamPakenham (Vic) on the outer south-eastern fringe of Melbourne is now home to the latest Mitre 10 MEGA.

Magazine Articles

Copping A SprayThe NSW Government is introduction legislation to control the sale of spray cans which could have serious ramifications for retailers… From November 1, 2006 the NSW government plans to impose further restrictions on the sale of spray cans, with substantial penalties for non-compliance.
Will Sears Survive
Once America’s largest and most successful retailer, now Sears is being evaluated by some observers as a firm which might not survive. Bob Vereen reports…
A Family AffairPorters Home and Building Centre is one of the largest hardware operations in Australia and is constantly evolving…
2014_Flipbook
For digital version, click here

September 2006

Newsletter Articles

Feature: Christmas Snippets To Share With Your TeamRetail Consultant, Jurek Leon, author of ’52 Terrific Retail Tips’ has some handy hints on how to survive the upcoming Christmas Trading season…
Preview Article: Pure and SimpleHere’s something that’s so straightforward it’s got people suspicious. Elizabeth DeFriest meets plumber, Kevin Venville, whose H2O PurePlus water cleaning system is set for big things…
News: Ready For Retirement After 40 years of working in the family business – 25 of those years as Managing Director, Barry Porter of Porters Home & Building Centre in Mackay (Qld) has retired.
News: Kincrome Acquires Finkal Following more than fifteen years distribution of Finkal punches, Kincrome has taken full ownership of the Australian brand.
News: HAV Retail Awards It’s not too late to organise to attend the Hardware Association of Victoria’s Gala Awards night on September 19 at Crown Palladium.

Magazine Articles

US News: To Discount Or NotBob Vereen investigates how some retailers in the US are solving the problem of providing quantity discounts to customers…
Retail Focus: Future Bright at SunliteA boutique-style Thrifty-Link store in the heart of Sydney’s CBD is doing a roaring trade. Pauline Hoogen reports…
2014_Flipbook
For digital version, click here

August 2006

Newsletter Articles

Feature: Join Australia’s Biggest Hardware Store SurveyWhat is the net profit margin of your hardware store? If it is not at least 9.17%, then you are not matching the performance of Australia’s best hardware businesses.
Preview Article: The Future of CCAIn March this year new regulations came into effect with regard to the use of CCA (Copper Chrome Arsenate) on timber products…
News: Woodruffs Buy BenallaBenalla Mitre 10 Home & Trade in Benalla (Vic), recently gained over half a century of hardware experience when father and son team, John and Gary Woodruff took ownership of the rural hardware store.
News: Home Depot Continues AcquisitionsHome Depot continues its vertical integration through acquisitions.
News: WA Leads the WayWestern Australia has won Danks’ inaugural trophy for generating the highest quarterly sales growth over the previous year’s corresponding figures.

Magazine Articles

US News: Make Your Website PayBob Vereen interviewed successful website retailers and website developers and came up with this “how-to” article to help hardware retailers improve their existing websites or to start using the Internet to help their businesses…
Retail Focus: Central To SuccessMitre10 Home & Trade in Frankston (Vic) holds a unique position in the Mitre 10 organisation. Pauline Hoogen reports…
Product Focus: Magic of the Power GenieInvented by two Victorians, the Power Genie is an ingenious energy saving device that automatically switches equipment on and off…
2014_Flipbook
For digital version, click here

July 2006

Newsletter Articles

Feature: Compare Your PerformanceAre you content just to be profitable, or would you like to improve your performance and profitability? Bob Vereen reports from the US…
Preview Article: Water Friendly HomesWater use efficiency is an increasingly vital issue, particularly when it comes to building new homes. Gary Workman from GreenPlumbers® has some advice for making households water-friendly…
News: China Top Export DestinationChina will become the top exporting destination for about 30% of Australian exporters in the next five years, according to a recent survey.
News: A Future LeaderCameron Willey of Wallington Mitre 10 Home and Trade in Drysdale, (Vic), was recently awarded with the Uncle Bob’s Club, 2005 Jenny Ruff Memorial Youth Achievement Award.
News: Bradford ExpandsCSR Bradford celebrated the expansion of its glasswool insulation plant at Ingleburn, NSW, with an official opening of the plant by the NSW Minister for Energy, Joseph Tripodi in June.

Magazine Articles

US News: Taking Business DowntownAs developers all over the western world turn previously run down city centres into residential areas and office buildings into warehouse-style apartments, opportunities flourish for urban hardware stores.
Retail Focus: Maclean Bring it HomeAfter only three years of trading, Maclean Home Hardware was awarded New South Wales Store of the Year for 2005 at the recent Danks NSW State Conference. Pauline Hoogen reports…
2014_Flipbook
For digital version, click here

June 2006

Newsletter Articles

Feature: Found in TranslationSteve Liston is not a man to let things get lost in translation. As one of the first foreigners to enter the Japanese DIY industry, Steve is a pioneer with a wealth of industry knowledge.
Preview Article: Women At WorkWhy would a woman want to take on trade work in fields traditionally left up to males? Why do some clients specifically seek out female tradies and what do men think of women working in their domain? Janice Ryan meets two women who have the answers…
News: HoME Partners Fire Safety InitiativeHoME Hardware in conjunction with Archicentre, the CFA and MFA in Victoria, are running a three month Fire Safety Initiative that could…
News: A 3D ExperienceThe 3D Paint & Colours’ National Conference was held in May in Auckland.
News: New Look for Bathurst Mitre 10Tradespeople and DIYers in Bathurst (NSW), have welcomed the recent opening of Petries Mitre 10 Home & Trade.

Magazine Articles

US News: Home Depot Gets ConvenientHow many times have you noticed unused parking spaces in big-box parking lots and thought how wasteful that is? Bob Vereen reports on Home Depot’s experiment with convenience stores…
Retail Focus: DeMar has come FarIn the late 1880s, a holding yard for second-hand timber and building materials salvaged from demolitions, commenced trading in Melbourne’s inner-city suburb, Clifton Hill. More than 100 years later, a timber business is still there. Pauline Hoogen reports…
Product Focus: MobiconThe innovative Mobicon offers a cost effective way to lift and move containers…
2014_Flipbook
For digital version, click here

May 2006

Newsletter Articles

Feature: Danks’ Suppliers NightDanks held a function for many of its suppliers at Crown Casino in Melbourne last month, where it addressed its future direction and the expansion of Danks’ house brands program.
Preview: Sutton Tools – Forging AheadDespite increasing competition from overseas imports, proud Aussie manufacturer, Sutton Tools, is thriving. Pauline Hoogen reports…
News: Landcare AwardConserving the planet became even more rewarding for Wallington Mitre 10 Home & Trade in Wallington, (Vic),…
News: Workchoices SeminarsThe Department of Employment and Workplace Relations is conducting information seminars across Australia to introduce local employers and employees to the WorkChoices system.
News: Tokyo CallingThe Japanese DIY Association has put the call out for Australian companies to come to Japan and exhibit at their annual trade show in August.

Magazine Articles

US News: European InnovationWhilst in Germany for Practical World, Bob Vereen took a look at innovative German chain, Knauber and European heavyweight, Kingfisher…
Retail Focus: In The PinkIn today’s business climate, few family businesses can boast a record of 145 years and six generations of trading and employing people from the local community. Pauline Hoogen reports on the remarkable Pink family…
Product Focus: eWoodeWood™ is an exciting new product, with patent-pending, manufactured and marketed by Victorian company, Close the Loop…
2014_Flipbook
For digital version, click here

April 2006

Newsletter Articles

Feature: Comparing World RetailersBob Vereen reports on how some of the major retailers around the world compare in profitability…
Preview Article: What Does OH&S Mean?Occupational Health and Safety issues are a vital part of all workplaces. OH&S consultant, Bevan Smillie, explains…
News: Retail Heads Gather At Practical WorldAfter an absence of two years, the famous Cologne (Germany) Fair returned in March, now called International Hardware Fair/Practical World, and occupying some new and some re-numbered halls.
News: Watson’s is the Talk of the TownWatson’s Hardware, a Thrifty-Link store in NSW, has undergone many changes in its 77-year life – the most dramatic when it moved from Campsie to Blackheath in the Blue Mountains.
News: Mitre 10 National Conference 2006Mitre 10’s National Conference 2006 is fast approaching.

Magazine Articles

US News: Transforming The GiantThe Home Depot that burst on the American retailing scene more than 25 years ago and quickly dominated the hardware/home centre business, is undergoing tremendous changes. Bob Vereen reports…
Retail Focus: A Co-operative EffortA hundred-year old Co-op in country Queensland has been given a new lease of life via a transformation to a Thrifty-Link store. Pauline Hoogen reports…
Product Focus: Angle MagicThe New York AngleMag distributor describes AngleMag as the “state of the art dovetail guide”. A customer in Batemans Bay, NSW, said AngleMag should be called “AngleMagic”. They refer to an ingenious invention by Australian, Jeff Snell…
2014_Flipbook
For digital version, click here

March 2006

Newsletter Articles

Feature: Bunnings has the ‘Works’Not content to dominate the hardware industry, Bunnings has opened an experimental spin-off store called HouseWorks.
Preview: A Crafty ChannelThe art and craft channel has traditionally been on the fringe in hardware retail stores but it is a channel that is expected to grow significantly in the next few years…
News: Farewell to FrankWell-known industry figure, Frank Whelan, has resigned from Mitre 10 after twenty years.
News: Hudson in AustraliaAmerican manufacturer of sprayers and dusters, Hudson®, is the latest company being represented by Master Distributors in Australia.
News: New $20 million WA Export Woodchip TerminalLeading plantation forestry companies Timbercorp Limited and Integrated Tree Cropping Limited (ITC) today launched their $20 million export woodchip facility at Albany in Western Australia.

Magazine Articles

US News: 84 Lumber Hits 50 It isn’t pretty, it isn’t air conditioned or warmly heated in winter, and it isn’t in high traffic locations, but 84 Lumber keeps growing and growing. Bob Vereen reports…
Retail Focus: Booming In BathurstNot content to run a successful hardware store in Lithgow, Mike and Lisa Coates have opened another business in Bathurst. Pauline Hoogen reports…
Product Focus: Designs On An AwardAward-winning company, Demain International, has its sights set on another prestigious award with the release of its sophisticated, new cordless drill…
2014_Flipbook
For digital version, click here

February 2006

Newsletter Articles

Feature: A Giant DownsizesHome Depot is opening smaller stores in smaller communities in both the US and Canada. Bob Vereen reports…
Preview Article: All Eyes On The SpiderJake Tyson has gone from carpenter’s apprentice to one of the Australian tool industry’s biggest success stories. Elizabeth De Friest reports…
News: Retail Novice Wins State AwardSmithfield Mitre 10 in Cairns, Queensland, was recently announced as winner of the Retail Store of the Year Award (for a store size 750 sq m to 1250 sq m) at the 2005 Hardware Association of Queensland (HAQ) Awards.
News: Dahlsens Acquire SpantrussFrom one family to another, Shepparton (Vic) business, Spantruss, has become the latest addition to the portfolio of building and hardware family-owned business, Dahlsens Building Centres.
News: HASA Launches Training InitiativeRod Evins, President of the Hardware Association of South Australia (HASA) launched the HASA Training Guide at the Adelaide Oval Function Centre recently.

Magazine Articles

A Bucket Full Of SalesBob Vereen reports on a novel, yet effective, promotional concept…
Hats Off To Taffa’sTaffa’s Mitre 10 started as a family business. More than 50 years on, it still is. Pauline Hoogen reports…
Fuel Cell ForkliftToyota has independently developed the world’s first forklift that uses a hydrogen fuel cell system…
2014_Flipbook
For digital version, click here

January 2006

Newsletter Articles

Feature: The Magic of Dealing With InventoryMark Geraghty has some tips on how to deal with the problem of post-Christmas excess stock…
Preview Article: Who’s Using the Web?Late last year, research company, Wraith Dragon Media, conducted a study in NSW amongst hardware retailers, to ascertain the level of website activity and the use of on-line marketing.
News: New Henkel HeadquartersThe Henkel Group has guaranteed its long-term presence in Australia with a A$10 million investment in its new Australian and New Zealand headquarters.
News: Farewell to ChrisMore than 60 representatives from the Victorian hardware industry gathered at Crown Casino in Melbourne to farewell bow tie-wearing, Chris Rizonico, from Sutton Tools.
News: Oasis and Floriana Join ForcesOasis Horticulture and Floriana have announced the consolidation of Australia’s two largest seedling producers, effective from February 2006.

Magazine Articles

Barrow & Bench Mitre 10 – Award Winning PerformanceBarrow & Bench are setting the ‘benchmark’ for hardware retailing. Pauline Hoogen reports…
Make the Most of SuperMichael Hutton explains how to maximise the benefits of superannuation…
Coping After KatrinaAfter last year’s devastating hurricanes, retailers put aside their own problems to help communities rebuild. Bob Vereen reports…
2014_Flipbook
For digital version, click here

December 2005

Newsletter Articles

2004 Retail Performance Figures in the USWould you like to compare your profitability and operational skills with some of America’s leading chain retailers, as well as with better than average hardware retailers, lumber/building material dealers or home centres?
Hong Kong International Hardware and Home Improvement FairThe hardware and lighting businesses are booming in Hong Kong. Lesley Hetherington reports…
NSW Hardware Industry AwardsIn a night of nights, this year’s most outstanding hardware industry employees and stores were recognised at the 2005 NSW Hardware Industry Awards.
Disappointing Year for Mitre 10 and DanksMitre 10 Australia Ltd has announced a loss for its financial year 2004/05, due to substantial business restructuring and one-off write downs, in addition to a weaker retail market.
HASA AwardsThis year’s Hardware Asssociation of South Australia Awards attracted a record number of guests – 321.

Magazine Articles

US News: Magical MerchandisingBob Vereen investigates American Girl, a brilliant retailing business that has customized a mass-market product and created almost endless add-on sales opportunities…
Profile: Cowdroy – Right on TrackWhen is an advertising agency not an advertising agency? When it is a major player in the hardware industry. Pauline Hoogen looks at the development of Cowdroy…
Retail Focus: The Little Store That Said It CouldJanice Ryan reports on how a little hardware store in Clayton (Vic) surrounded by six Bunnings stores has survived to tell the story…
2014_Flipbook
For digital version, click here

November 2005

Newsletter Articles

Feature: Make Google Work For YouGoogle can be your business’ best friend, but if you break its rules your website can be blacklisted permanently. Don’t lose your identity because of bad advice. Lea-Anne Brighton from Solutions Management, explains:
Preview Article: Building Materials TomorrowWe’ve come a long way from the simple “timber or brick” construction alternatives of yesteryear – modern building materials are conceived in laboratories, not factories…
News: Fanfare For Fagg’sThe new Fagg’s Mitre 10 Home and Trade complex in North Geelong has officially opened.
News: HAWA Goes SurfingThe Hardware Association of Western Australia (HAWA) has come on board to partner a major community fundraising event for essential surf rescue equipment –
News: Emerging China To Benefit AussiesAustrade’s chief economist, Tim Harcourt, said export opportunities in China are on the rise with recent trends showing a shift in the focus of growth away from the ‘big three’ –

Magazine Articles

DIYers Need SolutionsIndustry must present consumers with DIY Solutions, not just offer products – that’s the conclusion from the European Association of DIY Manufacturers. Bob Vereen travels to Belgium for this special report…
Hardware GrazingYGP Grain and Hardware Pty Ltd, based in the Gippsland dairy belt town of Warragul, Victoria, features agricultural products and hardware supplies under one roof – which suits farmers down to the ground…
A Cut Above The RestThe battery-operated Enviromower is so impressive, the Queen of England bought one…
2014_Flipbook
For digital version, click here

October 2005

Newsletter Articles

Feature: Smart Retailers Understand CustomersConsumers in virtually every country today are suffering from information overload – assaulted by TV, cable, the internet and direct mail.
Feature: The Outdoor Room Our outdoor gardens are becoming much more than just a “space to be filled in” rather they are reflections of our taste and lifestyle which enhance the value of our home.
News: ITW Launches PlatinoITW Proline launched its new premium hardware line – Platino – with functions in Melbourne and Sydney.
News: Making Candles ‘Werk’Located in Melbourne, Candlewerks is a new collaborative business between Candlewerks Pacific, Peaktop International and SRG New York.
News: Good Bye To the Bow TieChris Rizonico, the well-known and respected bow-tie wearing gentleman of the hardware industry, has decided to retire at the end of 2005, after 35 years with Sutton Tools.

Magazine Articles

The ‘Big Box’ Gets BiggerAn American company is helping companies convert from traditional smaller stores to big-box formats. Bob Vereen reports…
The Ascendancy of FarinosiFarinosi & Sons has been a retailing feature of inner-suburban Perth for 70 years – which makes the family-run business “hardware nobility” in our books…
Nobow™ – Take a Bow…A newly invented pneumatic tool for laying floorboards should provide you with customers packed to the rafters…
2014_Flipbook
For digital version, click here

September 2005

Newsletter Articles

Feature: Through Franchise EyesThe popularity of retail franchises – specialist, licensed outlets overseen by professionals in the field – raises a fundamental question about the way hardware store function:
Garden & Outdoor Feature: The Truth Watered DownHouseholders have felt the full brunt of water restrictions – watering the garden is now a furtive, antisocial, night-time activity – but are domestic users really to blame for our water woes?
News: Bunnings’ Biggest Opens Its DoorsThe biggest Bunnings Warehouse in the southern hemisphere opened in the outer eastern Melbourne suburb of Vermont South last month.
News: Hardware Industry Performance Benchmark ProgramSydney-based company, Resurg, have worked with retail groups to benchmark business profitability for more than a decade.
News: It’s All Go For DastowIn April this year, Dastow, a new national merchandising services business was launched.

Magazine Articles

Homewares Compete with HardwareTwo of America’s top homewares businesses are now providing competition to hardware outlets. Bob Vereen reports…
All Roads Lead to Roma Mitre 10Set in the small town of Roma, Queensland, the Garvie family’s new Mitre 10 Home & Trade store is a tonic for the local farming community…
Repair Patch to “Hyde” HolesOne of the most useful products set to hit the Australian market this year is the US-made Hyde® Wet & Set® Wall and Ceiling Repair Patch – perfect for fixing unsightly holes and cracks in plasterboard…
2014_Flipbook
For digital version, click here

August 2005

Newsletter Articles

Enough Line Dancing!It’s all become too much to bear: another hardware store birthday – another boot-scootin’, toe-tappin’, dust-swirlin’ regiment of line dancers…
Time to Start Thinking “Radially”…Timber milling procedures have changed little over the centuries, with quarter sawn and back sawn cutting patterns as entrenched as death and taxes – but a Victorian company is winning favour with “radial” sawing…
Home Depot Trials Convenience StoresHome Depot has announced plans to try out a convenience-store concept that will include a petrol station and deli.
Another Store For Magnet MartMagnet Mart has opened its ninth store in the NSW town of Shellharbour.
New Insurance Code of PracticeA new Code of Practice launched last month will mean general insurers will meet higher, measurable performance standards for dealing with customers, including settling claims in specific time periods and providing clearer information about policies.

Magazine Articles

US News: How Does Your Store Stack Up?Bob Vereen takes a look at the 2004 financial performances of some of America’s leading retailers…
Retail Focus: Largest Thrifty AnnouncedPlans have been unveiled for the largest Thrifty-Link store in Australia – and it’s a huge vote of confidence in rural hardware retailing…
Product Focus: ‘Deck King’ – a Right Royal IdeaThe all-new Deck King decking tool, designed by Australian inventor Mark Behnecke and distributed by Stanley Tools, can halve the time it takes to lay outdoor decking…
2014_Flipbook
For digital version, click here

July 2005

Newsletter Articles

Let Others Work for YouIf your local milk bar, video store and petrol station aren’t stocking basic hardware lines, perhaps it’s time to fill the void!
A Winter LessonMany Garden Departments in hardware stores go into hibernation in winter, simply because customers are unaware of outdoor tasks to perform – so teach them!
News Story: Two More MEGA Stores for VictoriaTwo more Mitre 10 MEGA stores are set to open early next year in Victoria.
News Story: Biggest Thrifty-Link AnnouncedPlans for the largest Thrifty-Link store in Australia have been unveiled in the farming town of Colac, 150kms west of Melbourne.
News Story: An Industry Stalwart Steps DownVeteran retailer, Burnie Kibbler, has retired after 54 years in the hardware business – well, semi-retired!

Magazine Articles

US News: Sears Opens Its ‘Essentials’Last month Bob Vereen reported on the controversial merger between Sears and Kmart. This month, Bob looks at a new store format for the company – Sears Essentials…
Profile: Pryda Aust. – Connections with DirectionsPryda, now fully owned by ITW Australia, is much more than a manufacturer of timber connectors and post anchors. In this article we take a closer look at Pryda and its future directions…
Retail Focus: Parachutes? Yes, We Stock Them …George Taylor’s Stores, with six outlets operating in western Victoria and SA, are renowned nationally for stocking everything from hand tools to parachutes –
Plumbing & Bathroom Feature: Health Benefits of CopperCopper piping has been a practical mainstay of the plumbing industry for ages – but did you know copper is also good for your health? John Williamson, Technical Officer with the Copper Development Centre Australia Ltd, explains…
Product Focus: Two Chucks Better than OneConventional power drills have a single chuck to hold just one drill bit at a time – “Not good enough,” thought Australian inventor John Whitehead, who has just developed a twin-chuck system…
2014_Flipbook
For digital version, click here

June 2005

Newsletter Articles

Timber Chemical TreatmentsMost building timbers and refined wood products are treated with some kind of preserving chemical – but do you know the main chemical types and uses?
National Hardware Show – Las VegasMembers of the Bunnings buying staff attended a reception held by the Worldwide DIY Council at the National Hardware Show.
Rusty and Sandy Lend a Paw to the Guide DogsHome Timber & Hardware’s partnership with Guide Dogs marked its first year of fundraising with two events recently.
Bunnings to Open Australia’s Largest Ever WarehouseBunnings is building its largest ever warehouse in the eastern Melbourne suburb of Vermont South. Scheduled to open in August, the new warehouse will be the largest in the southern hemisphere.
Preserving Tools of the PastA good tradesman never blames his tools – nor does he throw them out. We talk to Frank Ham, Secretary of the Hand Tool Preservation Association of Australia…

Magazine Articles

Profile: Gunnersen’s 125-Year VoyageGunnersen Timbermark, one of Australia’s most important wholesalers of timber products, celebrated its 125th Anniversary last year – and even the Prime Minister was impressed…
Retail Focus: Hardwareshop.com.au…on target onlineInternet hardware retailing is a mystery to most industry stalwarts, eyed with a mixture of envy and scepticism – but one company is achieving online sales success…
Product Focus: Weathertex’s Strong ‘Re’-ConstitutionReconstituted timber, manufactured by Weathertex® in NSW, is real wood that has been processed to remove the imperfections…
2014_Flipbook
For digital version, click here

May 2005

Newsletter Articles

The Gnome Becomes A GiantIf you thought interest in Gardening was shrinking due to drought conditions, think again. The latest Melbourne International Flower & Garden Show was a giant event…
Roof Extenda…An ‘Uplifting’ Aussie IdeaThe Roof Extenda Bracket proves that Australian ingenuity truly is the mother of invention…
Movement at Mitre 10Mitre 10 has announced two new senior appointments. Bernie Bicknell has been appointed Chief Executive Officer of Mitre 10 Australia Ltd.
New GM for Smart Home ProductsITW Retail Group has announced the appointment of David Smith to the role of General Manager of the Smart Home Products business.
Ramico Buys Summit StoragePerth-based company, Summit Storage, has been bought by Ramico (Australia) Pty Ltd.

Magazine Articles

Aggressive Growth PlansBob Vereen reports on a major campaign underway to expand and revamp Ace Hardware…
Two Dogs…ThrivingThe retail hardware industry involves more than just pricing and stock management – there’s also room for a bit of personality…
Gorillas with Braces, StabilisersGorilla Ladders are turning heads thanks to innovations like bottom-rung Braces and stile Stabilisers – and retailers in search of category freshness are “beating their chests” with delight…
2014_Flipbook
For digital version, click here

April 2005

Newsletter Articles

Making Your Own Ads: Helpful TipsSo, you’re an independent hardware retailer and you want to create your own advertisement…where do you start?
What’s In a Fastener?The Fasteners category features a superabundance of different metals and alloys with varying properties and applications. John Power talks to Rob Hodgson…
Ladders To Go ‘Ape’ OverThe gorilla enclosure at Melbourne Zoo was a fitting location for the launch of Gorilla ladders to the Australian market.
Hardware Industry Working Group RoadshowHIWG Roadshows were held in Melbourne and Sydney last month to promote the activities and outcomes of the HIWG, and to provide a free networking opportunity for all in the industry.
Facelift for Lockwood SiteFourteen buildings covering five hectares have been earmarked for a $9.5 million redevelopment by Assa Abloy, in what has been described as huge boost for the local area.

Magazine Articles

Transforming Home DepotDespite massive profits, the world’s largest home centre chain is still a work in progress. Bob Vereen reports…
A “Hardware Village” Evolves…Hardware & General’s multi-store business in Brookvale, Sydney, now comprises 15 separate retail outlets – and this “hardware village” is growing…
These Blades Won’t Break…Bi-metal Blue Blades from Irwin Industrial Tools – as close to “unbreakable” as a hardware product can be – are now available Australia-wide…
2014_Flipbook
For digital version, click here

March 2005

Newsletter Articles

Trade Shows: The Great DebateAre there too many trade shows in the Australian hardware industry? There are plenty of suppliers who think so – and we want feedback from all parties…
Storage: Home Décor’s Rising StarHome Décor goods are frequently assessed in terms of “fashionable” colours, “hot” materials and “contemporary” designs.
Home Depot – You’re Hired!Home Depot has signed a multi-year deal that will place its products and services on several American reality TV shows including The Apprentice and The Contender…
A New Direction For Australian Steel GiantAustralia’s largest steel company, BlueScope Steel, has launched a new business, BlueScope Water.
An Aussie Icon Celebrates 60 YearsOne of Australia’s most famous icons – the Hills Hoist – is celebrating its 60th anniversary this year.

Magazine Articles

Meijer – A Midwest GiantWhile its strength is in America’s Midwest, Meijer is a major player in the fiercely competitive home centre market. Bob Vereen reports…
Storming Ahead in NSWThe Vane-Tempest family has been providing hardware to the township of Condobolin for decades – and it’s “blue skies ahead” for future generations…
Air-Powered Sealant Gun!Here’s a gun that deserves its own 21-gun salute! It’s the world’s first portable, air-powered sealant gun – and it’s also an Aussie-made invention…
Paint: The “Glow” RevolutionRecent developments in luminous paint technology have created an entirely new branch of “glow in the dark” paints, signs and extruded products – and we see a bright future for the category…
2014_Flipbook
For digital version, click here

February 2005

Newsletter Articles

Hardware Store on Wheels?Think of Mr Whippy ice cream vans, mobile libraries, clothing/souvenir vendors at sports events, and you’ll recognise that many merchants…
Home and Thrifty-Link Get the WorxDeveloped under wraps over an 18-month period, John Danks & Son has finally revealed the Worx – a new range of high-performance, high-quality power tools.
Baptism By Fire for Port Lincoln Mitre 10 StoreOnly five weeks after opening, the new Mitre 10 Solutions store in Port Lincoln, South Australia,…
New Name for LockwoodAustralian lock icon, Lockwood, has been formally renamed, Assa Abloy Australia Limited.
Feud Continues Between Reed Exhibitions and AHMAThe bitter fight between Reed Exhibitions (promoters of the National Hardware Show in Las Vegas) and the AHMA (promoters of the Chicago Show) looks sets to continue.
Whitford Leaves Mitre 10Mr Jim Eaton, the Chairman of the board of directors of Mitre 10 Australia Limited (Mitre 10), today announced that Mr Frank Whitford will step down…

Magazine Articles

Honky-tonk Hardware…Based in a store that was built in 1857 and extended with a “modern bit” in 1873, Tonks Bros Hardware in Castlemaine, Vic…
Crate & Barrel – Full of IdeasCrate & Barrel’s unique style, merchandising and marketing strategies have combined to make this American chain an outstanding success story…
One-Step Tile Paint Is a Giant LeapConsumers love new products that simplify a traditionally awkward task. Plasti-kote’s® new One-Step Water-Based Tile Paint is the first-ever paint product to put a “smile” on your dial…
2014_Flipbook
For digital version, click here

January 2005

Newsletter Articles

“No Junk Mail” BluesTake a walk up your street and see how many “No Junk Mail” placards are stuck prominently on letterboxes…
Two Awards for Magnet MartThe Timber and Building Materials Association of NSW (TABMA) presented Magnet Mart, Goulburn, with the Exceptional Customer Service Award at…
Winning WomenIn an exciting new initiative between Winners Recruitment and Womensport and Recreation Victoria (WSRV), a program is being launched…
The Hard WordIt seems to me that many hardware retailers don’t think very clearly about the group they belong to.
Identification PleaseRadio Frequency Identification (RFID) is becoming an essential tool in the kit of retailers, distributors, suppliers and freighters worldwide.

Magazine Articles

SEARS – A Giant In TransitionAmerican retailing underwent a surprising change late last year, when Sears merged with Kmart.
Second Store: First-Rate IdeaThere are two ways to enlarge a hardware business – expand the existing store until it bursts at the seams, or start a new store in virgin territory.
Turning Steel into ButterA product for cutting steel may seem a little “out of left field” for a company like Triton Manufacturing & Design, which has a strong history in woodworking…
2014_Flipbook
For digital version, click here

December 2004

Newsletter Articles

Free Trade Agreement Nearly HereThe Australia–US Free Trade Agreement is due to come into force on 1 January 2005. The deal, incorporated into Australian legislation…
New Home For Bunnings HQBunnings has relocated its National Store Support Centre to a new home in Hawthorn East. The move comes after operating out of the city in offices on Bourke Street for 36 years…
Fagg’s Mitre 10 Celebrates 150 yearsFagg Brothers, the oldest family business in Victoria, and one of the oldest family-owned businesses in Australia, celebrated 150 years of business…
Hardware Association of Queensland AwardsThe Hardware Association of Queensland held its Industry Awards of Excellence at Brisbane’s Hilton Hotel last month. More than 300 people attended the event…
Review/PreviewWhat an exciting year it has been in the hardware industry. The industry in general is thriving…

Magazine Articles

History Starts Now…The historic coastal settlement of Warrnambool, Victoria, is a Mecca for whale watchers, nature lovers and admirers of bluestone homesteads – but…
Wholesaling in the United StatesBob Vereen presents an analysis of sales and operations of the industry leaders in American wholesaling…
Go with the FloMasta™Nylex Water Solutions has released a new range of FloMasta™ water-saving products for use in bathrooms, laundries, showers and toilets – because every drop matters…
2014_Flipbook
For digital version, click here

November 2004

Newsletter Articles

Ship It!Hardware manufacturers and suppliers, particularly those companies with few product lines, generally consider the export market to be out of bounds.
Theft, Robbery, Shoplifting, Fraud: Big Crime in Small BusinessRetailers generally think of crimes as occasional and sickening aberrations, but the reality is that almost half of all business operators are victims of crime every year…
2004 NSW Hardware Industry AwardsNearly 400 industry representatives attended the 2004 NSW Hardware Industry Awards held on October 30 at Sydney’s Superdome.
AHMA Hardware Show is No GoThe 2005 American Hardware Manufacturers Association Hardware Show scheduled to be held in Chicago in April, is not going ahead.
Home Depot Opens Manhattan StoreHome Depot has opened the first of two stores in Manhattan.

Magazine Articles

Installing SuccessInstallation services, or ‘do it for me’ is the new battleground for two of America’s home centre giants…
United We ExpandThe recently opened United Mitre 10 Home & Trade store in Albion Park, south of Wollongong, is designed to be the first of many Mitre 10 stores in the “United” stable…
Lightning Clamp® Grips the MarketA new Australian invention is set to “take a tight hold” of the DIY/Professional clamp market…
2014_Flipbook
For digital version, click here

October 2004

Newsletter Articles

Floored By Retail TrendsOne of the great “forgotten” client sectors in the hardware market is commercial property.
News Stories for OctoberRead about the Hardware Federation Industry Leaders Lunch, Bunnings’ launch into Australia and New Zealand and the record second quarter for Home Depot.
Water: What Customers Really Think…What are consumers’ attitudes toward water restrictions? A comprehensive report assessing the public’s water-saving gardening activities offers clues to future spending habits…

Magazine Articles

Dollar Stores Are Big Bucks In The USDollar stores are big business in the United States and are encroaching on the territory of conventional hardware stores…
Did You Hear the One About…?Andy Mac’s Timber & Hardware in Windsor, NSW, is a substantial, fifth-generation business based on family values, Aussie know-how and enough laid-back humour to straighten your beard…
The kudos of BoschCustomers looking for precision drilling and cutting accessories make a beeline for iconic brands — so have a look at these two new products from Bosch…
2014_Flipbook
For digital version, click here

September 2004

Newsletter Articles

Digital Sign of the TimesModern technologies underpin many aspects of hardware store operations – from advanced pricing scanners to unseen surveillance systems…
Retail Plumbing: The Craft of TradingRetail plumbing is reliant on knowledge and expertise, according to Russell Mills, owner of the five-store business Burdens Plumtec Bathroom Kitchen & Plumbing Supplies, in Victoria…
News Stories for SeptemberRead the latests news stories on the Danks strong overall result, the building industry’s prospects and the shake up at Bunnings.

Magazine Articles

Discounters Chase US SalesThe big American discount stores are encrocaching onto traditional hardware territory. Bob Vereen investigates…
A Vote for the RepsAs owners of a fully independent tools and fasteners store in regional Western Australia, Paul and Sharyn Pratt rely heavily on sales reps for guidance, sales advice—even friendship…
Express Yourself with ExpressWall™Hardware retailers should make sure their stocks of building materials represent the latest, most expressive trends. The CSR ExpressWall™ system is a case in point…
2014_Flipbook
For digital version, click here

August 2004

Newsletter Articles

News Stories for AugustFor information on Home Hardware partnering with Guide Dogs Australia, a legislation trap for renovators and Home Depot targets China.
Stirring Innovations in Paint DisposalWhat to do with the left over paint after completing the job is a perennial problem. Jeff Pura, Director of Tammura Colours and Handycan Products, delved into this age-old issue…
1 Store, 2 Stores, 3 Stores—More!Multi-store ownership is a growing, readily identifiable trend in many of the world’s retail sectors. Will single-store hardware operators soon be “out-numbered”?

Magazine Articles

America’s Diverse MarketplaceThe American hardware industry is made up of many different players. Bob Vereen takes a look at who is leading the pack…
The Tassie IndependentLloyd Pegus has created a flourishing timber and hardware business in Burnie, Tasmania, by “fiercely and jealously” protecting his independence…
Give Oil Spills the Slip!Oil spills are unsightly and dangerous hazards around our homes and communities. But spillage and disposal problems are solvable—all you need is a dose of Sokerol…
2014_Flipbook
For digital version, click here

July 2004

Newsletter Articles

Ads on the AsphaltMention the word “advertising” to most hardware store operators, and the immediate thought is “How much will it cost?”
News Stories for JulyMitre 10 launches their Mega Store, retailer living in the fast lane and John Danks & Sons are rolling out their Code Blue.
“Grey” water: a clear winnerGrey water—or the wastewater from showers, baths, washing machines and other household utilities—has suddenly gained attention as a tremendous “untapped resource”!

Magazine Articles

A Comparison of the GiantsBob Vereen investigates the differences – and similarities – between the two giants of American retailing, Home Depot and Lowes.
From State Manager to Storeowner…Since leaving his job as State Retail Manager (NSW) for The Laminex Group, Jason Waddell has discovered that…
Water Worm is Good for the GardenRigid-walled, bulky rainwater tanks have their place, but a new product from Coolaroo—the Water Worm—is a…
2014_Flipbook
For digital version, click here

June 2004

Newsletter Articles

Hardware Retailing and Winter ChillsWinter means many things to different people, but have you ever considered the impact of driving rain, freezing winds and muddy floors on your business?
News Stories for JuneRead about Cathy Freeman and Mitre 10, Danks’ plans and the Las Vegas National Hardware Show.
Power Tools: Charged for Longterm SuccessMore than any other hardware category, power tools have undergone substantial change over the past five years. Along with a radical drop in price…

Magazine Articles

Sears Does It In ‘Grand’ StyleSears, one of America’s oldest and best known retail chains, is adopting the ‘big box’ format, but as Bob Vereen reveals, they face stiff competition…….
Thinking outside the boxThe design of Magnet Mart in Gungahlin, Canberra, was influenced by the best features of hardware stores across the world — an Australian store with international heritage…
Targeting termites with HybeamTermites are tiny agents of doom and destruction — but Hybeam engineered “I” joists, available from CHH futurebuild, contain an insecticide within the glue line for everlasting protection…
2014_Flipbook
For digital version, click here

May 2004

Magazine Articles

84 Lumber Strides Into The Big TimeAn American timber company with an unusual name and a rather old fashioned business style has defied the odds…
The power of “one”Most businesses would be delighted to grow from one hardware outlet to 10 — but Bretts Timber & Hardware in Brisbane, Queensland, has cut back from 10…
Synthetic skirting fits the marketA new class of synthetic architectural decorations has just been released into Australia…
2014_Flipbook
For digital version, click here

April 2004

Newsletter Articles

Parking: the fast lane to successParking areas are the poor cousins of many hardware store complexes — the “outsiders” in a collective dominated by Interior Design, Stock Selection, Merchandising and Pricing.
News StoriesLooks at the AHMA Trade Show in Chicago, Hardware Imports boom in China and Mitre 10 provides a sneak preview of Mega.
Spread the “faux” wordDIYers are displaying a new-found adventurism in their painting projects — different and unusual “faux” effects are now in high demand…

Magazine Articles

A New Strategy For Home DepotAmerican retailing giant, Home Depot, recently announced plans to double its business before 2010. Crucial to its strategy is…
Blacktown “delivers”Most successful trade-oriented retailers spend a lot of time delivering hardware directly to worksites — but few businesses…
Get an edge!Most sophisticated gardens are defined by crisp, discrete borders of one kind or another. Now an Australian company has released…
2014_Flipbook
For digital version, click here

March 2004

Magazine Articles

Home Depot experimental with new storesUnder CEO Bob Nardelli, the world’s largest home centre chain is adjusting and experimenting in an almost endless series of variations of sizes and strength of departments —
Symons says: “We’re open!”Australia’s first “new concept” Thrifty-Link store has opened for business, complete with fresh display designs, innovative ranges —
Outdoor speakers in pot plantsHanging baskets have an innate appeal — now a Melbourne company has produced “The Sound Garden” model of hanging baskets…
2014_Flipbook
For digital version, click here

February 2004

Magazine Articles

Surviving as a small chainThe American retail landscape is littered with memories of hardware and home centre chains of various sizes, big and small…
Winning in a crowded marketIn the old days the town of Sebastopol, located south-west of Ballarat, Victoria, had “a pub on every corner”. Today, the town’s hardware outlets are just as ubiquitous — and “savvy” is competing with “size”…
Rainwater or mains water – automaticallyAn ingenious new product from Davey gives householders the ability to reduce their consumption of valuable mains drinking water by up to 40% — without any compromises…
2014_Flipbook
For digital version, click here

January 2004

Magazine Articles

Hardware meets restoration needsAlmost 25 years ago, Stephen Gordon became a frustrated consumer as he set about refurbishing an old dwelling. He just couldn’t find…
No price tags, no fussWith no price tags, negligible advertising and no gimmicks, Barwon Timber & Hardware in Victoria is…
Air freshener in your paintA new paint additive that turns paint into an air freshening medium…
2014_Flipbook
For digital version, click here

December 2003

Magazine Articles

American DIY market: $208 billionDIY retailing in the United States is expected to hit $208 billion by the end of 2003…
Dungeon of fun“We’ve been called a dungeon, mole-hole, mouse-hole…but we always have a lot of fun…
Perfect from any angleThe new Wagner Demain Series Angle Grinder is as different from common angle grinders as a jet aircraft is from a biplane…
Effective in-store signageAccording to the Oz Solutions retail guide, Maximising your retail potential, 60% more sales are created through in-store promotions than any other medium…
2014_Flipbook
For digital version, click here

November 2003

Magazine Articles

Next battleground: Technology?Smaller independent retailers may be facing the greatest threat to their existence over the next five years —
Stability — through constant changeCustomers change their outlooks and preferences all the time — and the only way for retailers to retain a premier position is to change accordingly…
What a glowing idea…Illuminated house numbers make perfect sense —
2014_Flipbook
For digital version, click here

October 2003

Magazine Articles

The female angleClaire Reye’s thriving hardware store in Gin Gin, Queensland, is dominated by female staff — which means it is well-organised, efficient and economical…
Global retail trendsRetailers around the world are expanding their own-brand efforts as one way to distinguish themselves from competitors and to…
Get a grip!No matter how good and long-standing a product is, there are bound to be ways of making it even better.
2014_Flipbook
For digital version, click here

September 2003

Magazine Articles

From tradesman to trader…John Wardle is a long-time hardware store operator whose past experience as a builder is, perhaps, his most valuable asset.
The changing face of SearsOnce perhaps America’s most dominant retailer of paints, hand tools, appliances and automobile batteries —
A breath of fresh airProtection from dust inhalation is a first-priority health issue —
2014_Flipbook
For digital version, click here

August 2003

Magazine Articles

State of the industryThe US home improvement industry is undergoing many changes that will continue to impact on its fortunes.
A design destinationDirect Interiors implements a retail vision of the future.
A treat for your airMost of us are fastidious about keeping our home environments healthy, so why do we let the air we breathe “slip through the net” of regular cleaning priorities…?
STOP PRESSGREAT NEWS FOR RETAILERS OF WATER FEATURES!
2014_Flipbook
For digital version, click here

July 2003

Magazine Articles

Home Depot unveils new-look storeAlready the world’s largest home centre chain, the Home Depot is finding new ways to grow…
“Small” is no trouble for Harry!Pooles Hardware & Paint…contradicts the theory that “bigger is better”…
A new way of moppingSabco has just released a new Australian-designed mop that turns the tables on conventional floor cleaning…
2014_Flipbook
For digital version, click here

June 2003

Magazine Articles

Has the Depot “magic” gone?Now he (Bob Vereen) asks whether the company of today needs a change in strategy…
A trade approach with broad appealTrade clients are not “customers” at Melco Home & Trade, Noosaville — they are…
Mosquito mortuaryTo the casual observer it looks like a harmless small barbecue, but in reality…
2014_Flipbook
For digital version, click here

May 2003

Magazine Articles

A look at Home Depot todayFor 20 years, The Home Depot rewrote the rules for hardware and home centre retailing…
“A new way of thinking”Inverell Building Supplies began operations a short time ago, so the word “new” applies to most elements of the business…
Rope Hitch for “tight” securityA new Australian-made and designed invention has been created to improve safety and security on our roads…
2014_Flipbook
For digital version, click here

April 2003

Magazine Articles

Courting the “Pro” customerAmerican hardware and home centre retailers – both large and small – are aggressively going after industrial and commercial accounts now…
Some cheese with your paint? When a hardware store is run by a dairy processing collective, it should come as no surprise that there are some “unusual” items (and smells) behind the counter…
Forget winter dampIt’s always hard to battle foreign competitors, but one “All Australian” manufacturing operation that is holding its own is…
2014_Flipbook
For digital version, click here

March 2003

Magazine Articles

Hypermarket targets DIY salesHardware stores and home centres in the Mid-West of America are finding that privately-owned hypermarket giant, Meijer, is not a short-line, cherry-picking competitor but an aggressive, full-line competitor…
Taking service to a new levelWe’ve all heard the talk about offering “top-quality service” — but G. Gay & Co. in Ballarat, Victoria, is actually doing something about it…
Dripless guns are “real corkers”Caulking guns are frequently treated as simple and straightforward tools — but they are more complex than you might think…
2014_Flipbook
For digital version, click here

February 2003

Magazine Articles

Top of the townFor 20 years Bruce Sanders’ family was the landlord of a hardware store; then Sanders and his partners decided to take over the business. Talk about a good move…!
Prevent fires with “Gutterplug”Bushfires and their devastating effects on property are part of the Australian condition – but a new device can help homeowners prevent house fires and live to tell the tale…
Major battle over appliancesA battle is brewing in appliance sector in the US market. Can three large home centre chains succeed where other retailers have failed, asks Bob Vereen.
2014_Flipbook
For digital version, click here

January 2003

Magazine Articles

Survival in a tough marketAn independent hardware business in Indiana continues to thrive despite dozens of big chain competitors competing in the same area.
Flashing set to dazzle marketRoof flashing is often overlooked as an important building component. You might say it’s the Howard Hughes of the roof construction industry – inconspicuous and remote, but worth its weight in gold!
One store – one thousand ownersWestern Australians are continually blazing new trails. Call them mavericks, experimentalists or daredevils – they take ferocious delight when their successful innovations attract national envy and admiration…
2014_Flipbook
For digital version, click here

December 2002

Magazine Articles

A whale of a businessDo-Lots Hardware, with bases in Hervey Bay and Maryborough, Queensland, is a business that never stays idle. It is constantly expanding, evolving and reaching for new opportunities.
Crowded market competitionIndianapolis and surrounding suburbs is one of the first metro markets in which the three largest home centre chains are competing head to head – Home Depot, Lowes and privately-owned Menards.
Rainwater: Made for drinkingAn internationally patented Australian product – Raincatcher – allows urban residents to purify their own rainwater to drinkable quality. No mess, no backyard laboratories – just a simple tank system with a tap at its base!
2014_Flipbook
For digital version, click here

November 2002

Magazine Articles

Tractors deliver profits By targeting specific market segments, the Tennessee-based Tractor Supply Company is set to reach $1 billion in sales this year. Bob Vereen reports.
Stock, service and supportHow do you more than double your turnover in just two years? Well, according to the owners of Jarretts Hardware in SA, it all boils down to “that intangible thing called service”
Paint brushes with strong attraction It takes a sharp mind to look at two unrelated technologies, and then apply them together to create a new product that is both practical and simple.
2014_Flipbook
For digital version, click here

October 2002

Magazine Articles

World powers seminar Leading retailers from around the world discussed their future plans at the World Powers Forum 2002, organised by AHMA at the National Hardware Show® in Chicago.
Successful Many Times Over When a family manages to build up an array of highly successful hardware stores, there can be no doubt — they must be doing something right…
The marriage saver How many domestic wars have been sparked by the toilet seat being left in an upright position? Well now you can forget about late-night slanging matches and bathroom battles — a new product is on the market that lowers the seat automatically!
2014_Flipbook
For digital version, click here

September 2002

Magazine Articles

Smaller in size, big on ideasWith some major manufacturers choosing not to participate in this year’s National Hardware Show® in Chicago, nearly everyone wondered: “How will the show be this year?”
Coates does it with flairMike Coates from Coates Home Centre in Lithgow, NSW, operates according to his own rules. Always open to new ideas, he has created an award-winning business by refusing to “follow the pack…”
Re-thinking the grinderThe revolutionary Multitool Grinder Attachment has been available in Australia for 20 years. However it has recently enjoyed a renaissance under the manufacturing professionalism of PA Products.
2014_Flipbook
For digital version, click here

August 2002

Magazine Articles

Canadian Tire: Giant in a sprawling country Few retailers in any country so dominate their basic merchandise categories like Canadian Tire of Canada.
God’s Own Hardware Store! Greg Hammond, from Hammond’s Hardware in Tumbarumba, says he lives in “God’s Own Country”.
Saving lives, limbs and time The Mortice Safe Chainsaw Attachment (Mortice) is an apparatus that attaches to the chainsaw bar.