Seamless trade store wins HTHG Store of the Year

 

As Home Timber & Hardware Group’s newly awarded 2015 National Store of the Year (over 1,000m2), Bretts Home Timber & Hardware is a family owned and operated business with a clear trade focus and a history dating back to 1912.

In its second full year as a group member, Bretts Home Timber & Hardware recently opened another two satellite stores at Rocklea and Caboolture (Queensland), in addition to its long-standing Windsor site.

timber yardManaging director, Bill Nutting, is a third generation family member and is joined by his sister Felicity, who assists in the Windsor retail hardware component of the store on a

daily basis.

In addition to winning Home Timber and Hardware’s 2015 National Store of the Year, the store also recently won the 2015 Timber and Building Material’s Association Best Trade Store Award. It attributes its award winning combination to not only the store’s immaculate layout and merchandising, but also its ability to ensure easy access for tradesmen, in a central and convenient location.

“While the floor staff and line managers keep the store looking sharp, if it was not for their fantastic effort, the store would not have been able to win this award,” Mr Nutting said.

Seamless trade store

With the store servicing 85 per cent trade, the 4000 square metre store boasts a substantial timber yard in a Homebase style shopping complex. With easy access, parking and visibility, the store’s layout ensures it is easy to navigate, with a well-staffed trade service area.

Located just four kilometres from Brisbane’s CBD, the store primarily services local residents and trades people who have a passion for maintaining their properties. Bretts’ product range focuses predominantly on trade materials and heavy hardware, with the store’s consumer departments overshadowed by the larger trade orientated departments.

Although it offers a full trade range of hardware and timber, the store also has an extensive, high quality bathroom and appliance showroom. The showroom is coupled with a comprehensive aluminium joinery display, showcasing Bretts’ range of doors and windows, Mr Nutting said.

“Our store’s trade range includes manufacturing frame, truss and aluminium joinery. Timber

Bretts Home Timber & Hardware was recently awarded the Home Timber & Hardware 2015 National Store of the Year (over 1000m2)

Bretts Home Timber & Hardware was recently awarded the Home Timber & Hardware 2015 National Store of the Year (over 1000m2)

has remained a substantial part of Bretts DNA from the beginning. The store’s collective expertise, in all things timber, is very extensive, coupled with the ongoing popularity of its commercial door hardware and lock-smithing division, collectively providing a real point of difference for our customers,” Mr Nutting said.

Recent improvements

Bretts was founded on its current site at Newmarket Road in Windsor in 1912, as one of Brisbane’s largest sawmills.

Bretts joined the Home Timber & Hardware Group in recent years, with a goal to not only increase its product offering, but also improve its buying power. Since this time Bretts has also been on an extensive expansion phase, opening an additional trade store at Rocklea on Brisbane’s Southside and Caboolture to the north, satisfying the growing demand for Bretts trade.

The extensive showroom at Bretts HTH also recently underwent a transformation, revolutionising luxury brands shopping in Brisbane. Today Bretts HTH offers one of the largest ranges of building products and general hardware in Brisbane and includes kitchen and bathroom products, windows and doors, decking and flooring, door handles and locks, gardening and ou
tdoor goods, electrical products, paint, tools, timber and other building materials.

Major divisions

Bretts HTH is structured around four major divisions, each one stemming from its timber and hardware origins including: Bretts Architectural Hardware; Bretts Manufacturing (comprising of Bretts Architectural Window Solutions and Bretts Frame and Truss); Bretts Trade Timber and Building Supplies; and Bretts Retail Hardware Store (which includes the bath ware and appliance showroom).

4. Bretts showroom

The extensive showroom at Bretts also recently underwent a transformation.

Bretts Architectural Hardware – For over 60 years, Bretts Architectural Hardware has supplied the domestic and commercial building industry with a vast range of architecturally designed hardware products. The hardware division provides everything required for a door in the way of locks and hardware fittings, including full locksmith workshop and team of qualified locksmiths, who also service the local community within their businesses and homes. In addition to this, the store also supplies a full range of washroom equipment and PWD hardware.

Bretts Manufacturing – Bretts Aluminium Joinery Division also boasts a full range of doors and windows in a working display, with the showroom providing Brisbane with the only complete architectural product selection centre in the area. Bretts also manufactures high-quality, made-to-order aluminium joinery products. Designed specifically as low maintenance products that do not require painting, the aluminium joinery also offers the security of high strength, through quality materials and method of manufacturer. This ensures greater resistance to wind pressure and building movement, and helps combat forced entry or damage. Bretts Frame & Truss continues to commission new equipment for the factory, enabling it to keep up with demand and ensure it operates a modern, state-of-the-art plant with leading edge technology. With a dedicated estimating and detailing team on site, customers are reassured that plan take-offs are accurately and seamlessly transferred into quotation, and ultimately finished products.

Bretts Trade and Building Supplies – As the foundation of the business, Bretts has continuously supplied the trade with building material since 1912. Many Brisbane buildings and most of the old Queenslander style homes have been built using timber, hardware and associated materials supplied or manufactured by Bretts.

Bretts Retail Hardware Store – Selling a wide range of consumer and DIY products, the retail division is also home to the unique Bretts showroom, which is always evolving and keeping ahead of the latest trends in kitchen and bathrooms.

On-going success

Mr Nutting said he believes the store’s sales have increased not only due to its recent association with the HTHG, but also due to the market’s recovery after the GFC.

“In-store our biggest departments continue to be timber, heavy hardware, fasteners and locks, while our most recent refurbishment also opened up the front of the store, providing easy line of sight right throughout the store, which in turn provided some very good merchandising opportunities,” he said.

“We will also continue to market the store with regular sale events and modify the store according to changing trends and to customer demand, while the store’s marketing will continue to focus on Bretts strongest points revolving around supply to the trade,” Mr Nutting said.