I have just returned from my first trip to Australia with the intention of totally immersing myself in the home improvement and garden market. It was a fabulous trip, totally fascinating, full of huge opportunity for businesses prepared to adapt and embrace the digital revolution and yet deeply troubling for others, all at the same time.
Recent media attention relating to non-compliant Aluminium Composite Panels (ACP) has missed the main point: the entire building industry is riddled with non-compliant and dangerous product. John Power reports.
One of the biggest challenges that presented during the integration of Mitre 10 and Home Timber & Hardware was the reality that some newly acquired company stores were competing in towns against independents. Quick to acknowledge this complication, the IHG (Independent Hardware Group) team were upfront in stating that where it made sense for the independent to take over the company store, that would be the preferred outcome.