The abrasives category has demonstrated growth of up to 40 per cent in some market sectors over the last 12 months, according to IHG’s (Independent Hardware Group) Category Manager for Hand Tools, Christina Goodman, with this growth particularly evident during COVID lockdowns.
The highly competitive Hand, Power & Trade Tools sector remains one of the most innovative spaces within the hardware industry. In this report, industry leaders explain why trades and DIYers are so attracted to new and upgraded products.
Barossa Mitre 10 has evolved substantially over the years particularly after it became a part of the Barossa Co-op in 1992. The Barossa Co-op was incredibly established in 1944 and was initially run by the local community as a general store selling an array of goods and services in the main street of Nuriootpa.
Master Locksmiths Association of Australasia (MLAA) Chief Executive Officer, Peter Johnson, recently sat down with AHJ to reveal his perspective on issues and trends within the safety and security market. While business has weathered the COVID storm reasonably well, Mr Johnson said the success of the industry does not come without on-going issues.
As Australia and New Zealand embrace a new post-pandemic normality, different industries are coming to grips with fresh realities and challenges. John Power talks to fastening industry experts about their experiences during and after COVID-19.
When Tony and Sue Smith first took ownership of BOSS Industrial, they never imagined how much the store would grow and thrive just by enforcing simple, yet powerful changes in-store, including constantly implementing and updating new stock.
Supply chain interruptions and irregularities are sweeping the retail hardware sector. From shipping delays to materials shortages in the wake of bushfires, floods, and an overheated building boom, there are plenty of factors contributing to the problem, writes John Power.
After working within the hardware industry for most of his life, including 15 years at Bunnings, Plumbing Plus Chief Executive Officer Tony Hurd is now spending all of his time shifting the Plumbing Plus group into an exciting new direction.
Just over 18 years ago, Justin Moore bought a small nuts and bolts store in the outer-Eastern suburbs of Melbourne. Since this time Justin has grown and expanded the business to three successful fasteners stores that are well known and utilised by over one-thousand trades throughout Melbourne.
After spending several years working in the lighting category, HBT General Manager of Buying, Jody Vella, recently spoke with AHJ on the latest trends and challenges within this rapidly evolving sector.
Safety HQ is a collective group of 22 independently owned stores located nationally and now boasts one of the largest online spaces for workwear and personal protective equipment (PPE) in Australia. There are exciting times ahead for Safety HQ’s online space with its 55,000 online products (at www.safetyhq.com.au) soon to be linked to all member’s stores so retailers can now run an expansive online shop alongside their bricks and mortar business.
After 32 years in the industry, Tim Kessler and Kent Hutton have seen their share of ups and downs, but the pinnacle for their business came last month when their remote Queensland store was awarded ‘2020 Home Timber & Hardware National Store of the Year’ at the IHG Virtual Expo. The accolade follows years of investment and sheer hard work by the duo, to position the business as the ‘Best Store in Town’ for their local community.
The latest smart home gadgets are continually maintaining consumers’ interest, with connected products that can track a home’s consumption of gas, electricity and water becoming the latest products to take off within this sector. Amazon has recently jumped on board this growing trend by creating an energy dashboard that not only monitors a home’s use of energy but turns off devices to reduce on-going costs. However, it is the original smart home sectors that maintain a slow burn for hardware retailers.
There is no question the Australian power tool industry is highly competitive – not only due to the huge number of brands that service this market, but also the increasing competition between specialist tool retailers. Industry groups now question what this fierce competition will mean for tool specialists in the future. Will the market become so flooded that it may no longer serve as a viable business for tool specialist groups?
Awarded TABMA Australia’s ‘Best Timber Merchant 2015-2017’, Ramiens Timber has operated within its local area of Western New South Wales since 1960, offering its customers specialty products as well as a one stop shop for residential and commercial projects. Today the business is well known for its quality products and expansive offer on-site, however it has not always been smooth sailing for the Ramien family.
It is little wonder why the Australian Made Campaign continues to experience huge demand from both consumers and local manufacturers, with nine in ten Australians now believing that Australia should produce more products locally, according to a recent Roy Morgan survey.
After taking on McLaren Vale Mitre 10 in 2017, owners Mark and Fiona Loveday, along with former colleague Brian Lawrence and family friend Linda Provis, have overseen significant growth and improvement in their customer offer over the last three years.
While 2020 is a year many small business owners would rather forget, hardware retailers are heading out of this year relatively unscathed, with some segments of the hardware industry achieving record sales during the pandemic. In this special edition of Industry Insights, discover not only what industry leaders achieved this year, but the important lessons they have learned along the way.
SSS Bargain Builders Supplies Owner, Neil Smith, has grown and evolved his store for over 25 years by selling a wide variety of building products to his customers in a unique style, which he says could be seen as an “old-fashioned” way of retailing, but may just be the key to fighting Big Box competition.
Safety and security trends are currently based around ensuring products are more accessible, smarter and easier for consumers, which is why innovative electronics and smart technology were particularly popular throughout 2020, according to Allegion’s Marketing Manager for Australia and New Zealand, Craig Patterson.
The productivity of many Victorian builders was sorely tested during the 15-week lockdown in metropolitan Melbourne, according to the Independent Hardware Group’s (IHG) General Manager of Merchandise, Geoff Harris.
Centwest Engineering & Steel Supplies owners, Ian and Margaret Harris, have successfully operated their store in Longreach, Queensland – 1200 kilometres north west of Brisbane – for over 30 years and continue to grow and evolve their business to service the needs of local customers.
With the first COVID-19 lockdown now over and many states beginning to open their economies, Australian Brushware Marketing Manager, Michelle Wee said its Monarch accessories continue to experience strong sales, even with Stage Four restrictions imposed throughout metropolitan Melbourne over the last few months.
As COVID-19 continues to interrupt power tool supply chains globally, hardware retailers are discovering the wisdom of carrying diverse brands to help offset the risk of supply shortages. JOHN POWER reports.
Just five years ago, former painter and decorator Ben Ilacqua took a chance in his career and jumped into the retail game by taking on an Inspirations Paint greenfield site in the new suburb of Gregory Hills, located just over 60-kilometres south-west of Sydney. Inspirations Paint Gregory Hills has already grown to be one of the state’s top stores, and Ben was also recently appointed as the youngest member of the group’s Franchise Advisory Council.
The fasteners and building supplies space has adjusted and altered in many areas this year, including providing extra services to customers throughout the pandemic, having the ability to respond to increased consumer demand, while also seeing some suppliers move into the construction space, including Macsim Fastenings.
One trend that is evident throughout the building materials market is that consumers are opting for Australian made products over cheaper imports, which is great news for companies such as Cement Australia, who produce their product in both Queensland and Tasmania.
Maddison Safety celebrates its 30th birthday this October and owner, Tim Maddison, believes three decades of success is attributed to ongoing innovation within the business, as well as the formation of new business avenues. A good work ethic is also important and proven by Tim as he madly cut up elastics for his new environmentally friendly, Australian made masks on an electric heat cutter while chatting with AHJ recently.