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AUSTRALIAN HARDWARE JOURNAL

| JUNE 2017

SINGLE & DOUBLE

HINGED DOOR

INWARD & OUTWARD

OPENING

DOOR

WEATHER SEALS

1800 COWDROY

www.cowdroy.com.au

“There is significant potential for more retailers to look at

third party sites as a viable sales channel, rather than adopting a

purely defensive stance,” Mr Macey said.

When looking to refine strategies and capture online sales

growth, retailers continue to consolidate sales and customer service

channels, with a focus on improving delivery options to increase

loyalty and drive in-store traffic. Improving delivery and return ser-

vices has also remained a top priority for retailers seeking to capital-

ise on growing online sales volumes. ‘Click and Collect’ is now being

offered by 42 per cent of retailers, up from 24 per cent in August

2015. Similarly, 38 per cent of retailers now allow shoppers to return

online purchases in-store, up from 23 per cent only 18 months ago.

“Innovation remains a key driver of optimism in the industry.

For one in three retailers expecting better times ahead, they say

changing strategies and business models, and introducing new

initiatives, are more important than simply relying on economic

growth,” Mr Macey said.

2017 Dulux Colour Award winners announced

In the 31st anniversary year of the iconic Dulux Colour Awards,

limitless imagination and bold execution combined to define the

winning projects across nine individual categories.

North Bondi Amenities was awarded the Grand Prix prize and the Dulux

Commercial Exterior Award.